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MoONmAn08
Community Member

My account is not being read.

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what can a person do if your account is on the stadia but it refuses to read that it’s there?

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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @MoONmAn08,

this is happening on your TV with the CCU, right?

What you could do here would be to turn it off and on again and maybe also plug the chromecast out and then in again.

If this doesn't help: Are you able to send a picture/screenshot so that we can have a look how exactly this looks for you? I don't understand if your account is simply not shown or if it's shown and you can't choose it?

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1 Kudo
1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @MoONmAn08,

this is happening on your TV with the CCU, right?

What you could do here would be to turn it off and on again and maybe also plug the chromecast out and then in again.

If this doesn't help: Are you able to send a picture/screenshot so that we can have a look how exactly this looks for you? I don't understand if your account is simply not shown or if it's shown and you can't choose it?

1 Kudo