This is really a weird one...if I plug in my Chromecast ultra to the power cord and then the TV, it can find my wifi signal no problem. I'll play Stadia for a half hour and then move onto something else. Later in the day, when I come back to turn on my TV (Chromecast Ultra was plugged in the entire time), the Chromecast Ultra screen says that it lost connection to Wifi. I then unplug it from the power cord (the ultra is VERY hot) and wait a few hours. After it's cool to the touch, i plug it back into the power and it's working fine with my Wifi. The problem is that this is happened EVERY DAY! I have tried factory resets and nothing. This is actually happening to both of my Chromecast ultras
Any advice is greatly appreciated!
Hi @MrVacca
Try this steps here Stadia Troubleshooter If these won't help you, I recommend you to reac Stadia Support chat
UPDATE! I figured out what was going on! I was leaving my TV on for 6 plus hours at a time and the Chromecast Ultra with the screen saver was on. That was causing it to overheat and drop wifi connection. If I turned the TV off for a while, it worked perfectly.
Hi @MrVacca
Try this steps here Stadia Troubleshooter If these won't help you, I recommend you to reac Stadia Support chat
Thank you @AndroiFy!!! I couldn't find any answers on the troubleshoot page, but I was able to get connected to Stadia support chat in under a minute!! They are working on it right now. What a phenomenal service they have provided!
I hope you'll sort it out
UPDATE! I figured out what was going on! I was leaving my TV on for 6 plus hours at a time and the Chromecast Ultra with the screen saver was on. That was causing it to overheat and drop wifi connection. If I turned the TV off for a while, it worked perfectly.
The CCU really should overheat in the first place!