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Mgerth
Stadia Player
Stadia Player

Fatal Error on Chromecast Ultra

Hello,

I have been searching several times for an answer and have yet found anything so thought I would post it. 
I received a CCU with the Stadia Controller during the Cyberpunk promo. I am on the road a lot in many different hotels and have been having a great time playing stadia. However lately in some of the hotels that I had played successfully before on, I can turn on Stadia, connect my controller and start a game. But 10 seconds into the loading phase of the game it pops up with this Fatal Error message and says Stadia must be restarted. 

Note I am playing through wifi with a 70 mb/s speed so this should have no problem. I have also turned on preview mode on my CCU which has been said to help with some people’s CCU’s not working. 

Thank you for your time 

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5 Replies
Mgerth
Stadia Player
Stadia Player

*Edit 1 -

I have also turned down the graphics from 1080 to 720 with our any success. 

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Mgerth is it only happening for stadia? What if you cast Youtube for example, are you getting same issue?

It might also be worth to reinitialize your Chromecast and also try turning off preview mode.

Might also worth it to ask in the Chromecast how forum and see if anyone there have seen something similar 

https://support.google.com/chromecast/community?hl=en

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Stadia Guides are not employed by Google. Opinions are my own.
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Mgerth
Stadia Player
Stadia Player

Thanks @Ivan 

Yes other streaming services like Netflix, Amazon Prime, all work without issue it’s only Stadia. 
I am also able to to play Stadia on my IPad connected to the same internet which is what I do when the CCU doesn’t work. 
I tried your suggestion of turning the Preview mode off and have also tried resetting  the CCU as well to no luck. 

Regards,

Michael

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Samas
Silver Stadia Guide
Silver Stadia Guide

If it's "some hotels" that almost points to an issue with their Internet connection, almost like they suddenly decide to shut down a heavy stream like Stadia. Ivan has a good suggestion above about trying other streaming services to see if it can rule out all streaming or just Stadia.

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Mgerth
Stadia Player
Stadia Player

Thanks for the reply, yes YouTube, Netflix, Amazon Prime all work on the CCU just fine. I have tried restarting the device a number of times and have no luck. It’s possible that the hotel might restrict the internet however I can always play in my IPad in the same hotels no problem and is my last resort when the CCU doesn’t work. 

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