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starsleep3
Stadia Player
Stadia Player

Ethernet cable into Chromecast Ultra?

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Am I not supposed to connect Chromecast Ultra to the Internet via ethernet cable? Every time I put an ethernet cable in to my Chromecast Ultra and connect it to my 5port gigabit switch, the Chromecast just stops working and my Stadia connection stops. 
Is Stadia a WiFi only experience?

During my initial setup of Chromecast ultra there was no hard wired option. It only asked for WiFi.

And now when I try to just plug in my Ethernet cable it just stops connection. Doesn’t automatically switch.

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Best Response
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Chromecast Ultra doesn't like it when it is connected to WiFi you put a ethernet cable in it (own experience).

Try a hard reset with the cable connected in the power adapter.

Set up the Chromecast and it should work.

If you then disconnect the cable and configure it for WiFi it works. Even if you reconnect the cable just unplug the power and power it on. 

That is the way I manage it now.

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7 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Chromecast Ultra doesn't like it when it is connected to WiFi you put a ethernet cable in it (own experience).

Try a hard reset with the cable connected in the power adapter.

Set up the Chromecast and it should work.

If you then disconnect the cable and configure it for WiFi it works. Even if you reconnect the cable just unplug the power and power it on. 

That is the way I manage it now.

6 Kudos
starsleep3
Stadia Player
Stadia Player

Thank you so much. Your advice worked perfectly.

1 Kudo
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Great news! Thanks for the update. :ok_hand:

1 Kudo
Whistler
Stadia Player
Stadia Player

I have the same problem, but i am not so lucky.

Work fine with wi-fi 

when i put in the ethernet cable the connection stops. 

i have tryed hard reset with the cable in but the setup program do not fine my Chomecast ultra.

1 Kudo
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Did you try the ethernet cable with a other device, so to verify the working of the ethernet cable.

If that works a hard reset should do the trick while the network cable is connected.
Does the Chromecast Ultra output a message when doing a full reset with the Ethernet cable connected?

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Mpolisi
Stadia Player
Stadia Player

Same here.  

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JamesFromGoogle
Community Specialist
Community Specialist

Hi @Mpolisi,

Thanks for the post. I'm sorry you are having this issue. I'd recommend checking out the Best Response on this topic. Since this is an old post, I will be locking it. However, if you are still having issues, please feel free to create a new topic. We're here to help.

Thank you,

James

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