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ThumpaSounds
Stadia Player
Stadia Player

Error Failed to start the game session

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Hello.

I became a stadia owner with the YouTube promotion. I received my unit today, and can not get a game to start. The error I receive is " Error Failed to start the game session " after 30 seconds from choosing a game.

My internet service is through community internet with spectrum. I'm not using the companies router, I'm using my own and using ethernet instead of Wi-Fi connection. My playstation 4 pro, xbox series X and fire cube work fine with the ethernet connection.

I've tried launching games with both a ethernet, and wifi connection, and stadia works on my laptop.Also I can cast the game to the chromecast from my computer, and it works.

Do you have any suggestions for me.

7 Kudos
Best Response
Curinac
Community Member

I had the same issue with the chromecast with google tv and I solved buying the ethernet adapter. 

View Best Response in original post

0 Kudos
16 Replies
defischerrockt
Silver Stadia Guide
Silver Stadia Guide

Hi, do I understand correctly this is about the problem with gaming in connection with the Chromecast Ultra? If so, did you connect it via LAN for security? Have you gone through these steps before? https://support.google.com/stadia/answer/9595943?hl=en

Cheers, Thorsten - German Gold Productexpert Youtube - Please mark posts that helped you to solve your problem as an "Answer" or give "Kudos" to other helpful posts.

Stadia Help Videos in German | Twitter | Youtube | Instagram

1 Kudo
ThumpaSounds
Stadia Player
Stadia Player

yes ive tried those steps

1 Kudo
ThumpaSounds
Stadia Player
Stadia Player

I'm still getting the same error message. Staida works on iOS and the web browser. If I cast it from my PC it works. I can't use stadia directly from the Chromecast

2 Kudos
Najaraviel
Founder
Founder

I have the same error as this and am also on the wifi provided by Spectrum community in an apartment complex. 

 

3 Kudos
Champ2019
Stadia Player
Stadia Player

I am also facing same issue as I do have community spectrum at my house. Please let me know if any solution for this as I tried all possible solution 

2 Kudos
Steakslinger
Stadia Player
Stadia Player

I have only been able to access a single game one time on mobile.  Now facing the same issue.  On spectrum community connection.  Have verified with Spectrum that my 5ghz connection is turned on.

Google pixel 2xl, Chromecast Ultra, Stadia Pro controller

0 Kudos
stonedonkey
Stadia Player
Stadia Player

Having same issue with a the chromecast on a wired connection.

3 Kudos
Cotbdevon
Stadia Player
Stadia Player

Stadia is not stable enough to be sold imho

1 Kudo
Sage1
Stadia Player
Stadia Player

Same issue here. Wired 300Mb connection with Chromecast Ultra, Game loads fine, no lag connection shows Green, but every 5 - 10 min the game will freeze. Then time out and give the "failed to start game session". Re start the game and off we go again. It doesn't seem to matter what time of day and there are not other devices on the network when I'm playing. This issue make it almost unplayable. Hopefully it gets addressed - it's a great concept and visuals are great. Tried all the normal troubleshooting suggestions, but nothing works to prevent the error. 

2 Kudos
Slingshot2k
Stadia Player
Stadia Player

Same here with Spectrum in apartment complex. It worked yesterday, then stopped working, all games couldn't be loaded, controller would get automatically disconnected while loading game, then it says couldn't start session. 

 

0 Kudos
GrizzFrix
Stadia Player
Stadia Player

Same problem here. 

Wired chromecast ultra. 1Gb connection. This only happens with one game. Red Dead 2

 

0 Kudos
Digimortal
Founder
Founder

Same. Never had this issue before, but now I'm in an spectrum apartment complex. Looks like it's been happening for months, with very direct evidence related to one very specific product (spectrum). Why isn't there anything about solutions or at least a comment from Google about slapping around spectrum. I assume it's related to something another resident did since there was no issues until it just dropped in the middle of a game, no reconnection for any game.

1 Kudo
Salty
Stadia Player
Stadia Player

I just had this issue on my Nvidia shield using the new stadia app from playstore. I've been sideloading app for months. I tried to start doom eternal which got the error. On 4th attempt I got in.

0 Kudos
Konro
Founder
Founder

so there is no solution for this issue....?

2 Kudos
Curinac
Community Member

I had the same issue with the chromecast with google tv and I solved buying the ethernet adapter. 

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,
This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get better visibility in our community.


Thank you,
James

0 Kudos