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Warmouth
Founder
Founder

Chromecast langage stoped working

Hi, 

Im in a french region and for the past year and more I was able to play in english with the chromecast by changing the language in the Home App. Now since yesterday it does not work. I did a reset on the device, switched english Canada to usa, tried germany, russian...im still stuck in french for gaming and it sucks.

Any solutions? 

 

Thx

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3 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Warmouth,

Did you try factory resetting your Chromecast Ultra? 
There are more topics about the issue. Check out THIS topic:

For the game language itself, and not just on Stadia, I had to change the language within the game's options.  The default load language will be the default language from your Google account.  This worked immediately, at least for Mass Exodus.

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Warmouth
Founder
Founder

Yes sir i did a factory reset. 

When the chromecast is in wallpaper mode its in english. But when I lunch a game it goes back to french. The only way for me currently to play in english on chromecast ultra for now is by changing my cell phone language. Its weird cause it was working fine for the past year. 

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JamesFromGoogle
Community Specialist
Community Specialist

Hey @Warmouth,

I'm sorry you are dealing with this language issue on your CCU. Its definitely frustrating when things seem to just stop working out of the blue. I'd love to help if I can.

 

To start, I just wanted to clarify a couple of things. When you change the language on your Google Home app, the language on all of your other connected devices changes like it should except for Stadia? Am I understanding that correctly? Also, when you are changing your language in the Google Home app are you following these steps:

  1. Open the Google Home app .
    1. If applicable, select the home where the Chromecast Ultra has been added.
  2. Tap the Chromecast Ultra. (This device is often called My TV.) 
  3. At the top right, tap Settings .
  4. Under General, tap Device information and then Language.
    1. Select the preferred Language by tapping the radio button. Then, tap Ok.
  5. On the Chromecast, quit and relaunch Stadia.
  6. When it relaunches, the displayed language selected on Chromecast will now reflect that on Stadia.

Looking forward to a response to see if we can get to the bottom of this.


Best,

James

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