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RumRush
Community Member

Black screen with audio on Chromecast

For the past 2-3 days I've got a bug on the Chromecast. I boot the stadia app on Chromecast and select my game. I see the splash screen, then the game start, but the screen is black and I can only ear the game audio. If I close the game and relaunch it, it works the second time. The bug occurred on RDR2 and Tomb Raider Definitive Edition so far.
1 Kudo
5 Replies
davlas24
Community Member

Wifi 5ghz problem in my cromcast but cable fine

0 Kudos
RumRush
Community Member

My Chromecast is actually wired. I haven't tested with wifi.
0 Kudos
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @RumRush, I would recommend you to contact Stadia support to figure out if the chromecast is actually the cause of the problem. If so it also might be that it is defective, but just to be sure, the support can help you with additional troubleshooting steps regarding that problem, before you replace the chromecast.

0 Kudos
BinaryJay
Gold Stadia Guide
Gold Stadia Guide

It sounds to me like an HDMI-CEC/HDMI Handshake issue with your TV/CCU.  When this problem occurs, try just changing the input away from the CCU to something else, then change the input back to your CCU and see if it clears up.  If it does, then that's definitely what it is and I'm afraid there isn't much more you can do about it but hope that an update on either side of the equation fixes it eventually.

0 Kudos
ThOR27
Founder
Founder

I have this exactly same problem... but it´s not always not even everyday... but sometimes this happens!
0 Kudos