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Community Member

STADIA SAYING HDR IS OFF

I have a pro subscription. My vizio works fine with ps4 plugged into same hdmi input. PS4 does hdr fine. When I go to the stadia menu via my controller, connection, it’s says hdr is off. When I click on hdr I get this message : HDR IS OFF. GO TO YOUR SETTINGS TO TURN IT BACK ON.

Under stadia menu, options hdr is enabled as well as resolution up to 4K

In the menu for AC: Odyssey I can access the hdr menu

Can someone help?

Thanks

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Community Member

 
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Community Member

Same problem, except my HDR is greyed out and turned off, on stadia pro account, chromecast ultra on 4k hdr tv. The stadia hdr options in tv says my device is not supported.

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Community Member

Can you share some more information? I have contacted support, but I need to know if I am really the only one with this issue, because my chromecast ultra might be malfunctioning. Or maybe both our chromecasts are broken.

Unless there are more people with this same issue. Maybe it's a software issue. I'm not sure.

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