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Community Member

Overall Quality on Chromecast Ultra (Founders Edition)

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I always seem to have some type of quality issue when playing.  Video/Audio chipping out, skipping, Controller stuck in one direction, etc.   When I do not see these issues, I cannot complain! Love Stadia!!!

When I see these issues, I'll monitor my Google WiFi app and verify my network speed and see my Download is at 35+ (even up in the 50's) and my Upload around 1+. (Perfect for Stadia)

*Update: I was watching closer tonight as I had issues and I noticed the download drop between 22-28 and then back to 35+.  Also watching the Google WiFi app and the overall download was less than 80 (out of 1000)

Here is my set up, hoping someone can see something and point it out - Thanks in advance!

(Yes, I have power cycled everything, Modem, Google WiFi Hubs, TV, Chromecast)

  • ISP 1k Down and 35 Up
  • Google WiFi 2nd Gen - Per Google/Stadia support, DNS = 8.8.8.8 and 8.8.4.4
  • Google WiFi App - Setting My Chromecast Ultra as "Priority" Device
  • Sony 4K TV - HDMI with HDR enabled (even tried with HDR turned off and different HMDI Ports)
  • Games = FF15, Red Dead2, All Tomb Raiders (plus the free Pro games)
  • Stadia App settings
    • Best visual quality (4K 20 GB/hr)
    • HDR = enabled
  • Always submit feedback to Stadia (when asked) 

Basically running at the best that I can in my environment.

 

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1 Solution
Community Member

Sorry forgot to reply/update... too busy playing Stadia.

 

After connecting a cable (no longer wireless), all my problems went away.  until something changes, my recommendation is connect to a Ethernet cable when playing Staida.

View solution in original post

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14 Replies
Stadia Guide
Stadia Guide

@GTSGameover Is it possible to run an ethernet cable to your Chromecast Ultra's power adapter? Google strongly recommends using a wired connection for the Chromecast, and we've seen that resolve a lot of similar issues.

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Community Member

Google WiFi Gen 2 does not have ethernet ports like the 1st Gen did.  I upgraded from Gen1 to Gen2 and that resolve all my other Stadia issues. 

 

The bottom line, I cannot run a cable 😞  

 

For testing I could move the Chromecast to a different TV and try the cable, but that TV is not 4K/HDR - so not a real answer/fix. 

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Stadia Guide
Stadia Guide

@GTSGameover wrote:

Google WiFi Gen 2 does not have ethernet ports like the 1st Gen did. 


Ugh, I didn't realize that. Very disappointing; that's one of my favorite things about my Google WiFi setup.

Maybe try a short HDMI extension cable to get the Chromecast further away from the back of the TV? I know that's helped me with streaming issues in the past.

 

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Community Member

Now add this to the mix...

My Google WiFi "Main" just crapped out on me. Working with Support, Factory reset, 12 hrs later same problem... now RMA.  I will continue the troubleshooting when the replacement shows up.  Maybe that was the issue this whole time?

In the meantime, I'm back on my old Linksys AC1900 v1 (Custom Firmware) with very little visual issues. (Almost feels better than the issues I described in this post - still too early)

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Stadia Guide
Stadia Guide

Interesting. A misbehaving router would certainly do it. Please do keep us posted, I'm really curious to see if that's for sure the culprit.

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Community Member

After have all weekend with the New Google WiFi Router... still seeing the same issues.  😞

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Stadia Guide
Stadia Guide

@GTSGameover How many nodes are in your Google WiFi mesh, and how many "hops" away is your Chromecast - that is, does it connect directly to the main node?

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Community Member

1 Hop.   Chromecast to Hub - Hub to Main.   I could power down the Hub, I'm just not sure if the Main and Chromecast would be too far away.  I'll give it a try tonight.

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Community Member

Change in my environment.

I moved the Google WiFi Hub so it is in the "direct" line of sight of the Google WiFi Main.

  • Old Setup = Down the hall and off to the left (behind a wall)
  • New Setup = Down the same hall (further away) and in clear line of sight of the Main.  It is also additional 15-20 feet from the Chromecast.

What I have noticed so far, the "Mesh Test" shows a consent "Great" Signal.  Before it was bouncing between OK and Great. I also noticed that better gameplay on my Pixel 4 XL and Pixel Slate, but I haven't tested the Chromecast much since the change, So I'll post an update later this weekend. 

 

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Community Member

I'm still having quality issues, which makes Doom almost impossible!!! hahaha

What is the best/for sure way to force/lock Stadia to 1080P on my Chromecast?  I would like to try that for a while.... 😞 

Is it just opening the App --> settings --> Data usage & Performance --> selecting "Balanced"?  (under Display I'm leaving HDR turn on) 

 

Also, I will look into getting a BFC and see if attaching an ethernet cable to my Chromecast for a makes a difference.

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Stadia Guide
Stadia Guide

@GTSGameover wrote:

What is the best/for sure way to force/lock Stadia to 1080P on my Chromecast?  I would like to try that for a while.... 😞 

Is it just opening the App --> settings --> Data usage & Performance --> selecting "Balanced"?  (under Display I'm leaving HDR turn on) 


Yep, that should do it. 

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Community Member

Okay i'm at a lost...  Still having freezing, skipping, blurriness with 1080P and HDR turned off.  Watching the data stream to my Chromecast (Google WiFi app), a solid 15-25 when on 1080P and 30-35+ when on 4K.  It seem that the Chromecast / Google WiFi (Gen 2) cannot handle the Stadia stream requirements.  

 

Additional Testing (Turning 4k and HDR back on):

I powered off my Google WiFi Hub - so I'm directly connecting to the Google Main (eliminating the hop).  My Connect was 30-35 with very little issues.  (Now I'm thinking it is the wireless/1 hop to the internet) 

 

I powered the Hub back one (adding the 1 hop) - My connection was 30-42+, I've seen 52! (constantly better than Google Main) but I had more issues...  

 

Both testing were 100% better than before... thinking about that... it comes to the "Time of Day".   Afternoon/Evening vs Morning.  

If this the helps anyone else - My suggestion is connect to the Google Main vs one of the Hubs and the time of day will help have a better experience with Stadia.

I'm still working on getting the BFC so I can connect the Chromecast with cable.

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Community Member

Sorry forgot to reply/update... too busy playing Stadia.

 

After connecting a cable (no longer wireless), all my problems went away.  until something changes, my recommendation is connect to a Ethernet cable when playing Staida.

View solution in original post

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Stadia Guide
Stadia Guide

@GTSGameover wrote:

Sorry forgot to reply/update... too busy playing Stadia.


Ha, no worries! I know that feel.

I'm glad to hear that switching to a wired connection fixed your issues. Thanks for reporting back!

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