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Arjuncr
Community Member

Chromecast ultra doesn't give signal to the tv

My chromecast ultra does is connected to the wifi and the Stadia controller. But it does not give signal to the tv. This problem doesn't occur with the normal chromecast. I have consulted the help page of Google without succes. The chromecast ultra does function properly on another tv. Please help
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Mad_Dog_Bravo Stadia Guide
Stadia Guide

@Arjuncr :

Are you testing both the Chromecast and the Chromecast Ultra on the same HDMI port on the television? 

Are there any other HDMI ports on the television that you can connect the Chromecast Ultra to and see if that behaves any differently?

Not sure if you have taken a look at the following link or not, but a few things to try.

https://support.google.com/chromecast/answer/6345122?hl=en-GB 

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Arjuncr
Community Member

Hi Mad_Dog_Bravo, Thanks for your reply. I have tested both types of chromecast on the same HDMIport and also on another HDMIport. The normal chromecast functions on all the ports. The ultra doesn't. I have tried the link for troubleshooting you have suggested already. No succes. With kind regards, Bharos
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