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Founder
Founder

Chromecast Ultra HDR Flickering

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I recently turned on my TV's HDR for the Stadia input and now my chromecast video flickers in and out. When I turn off HDR for the tv, the chromecast works fine. Even if I turn off HDR in the Stadia settings but leave HDR on for the TV, I still get the flickering. Anyone else have this problem or any solutions?

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1 Solution
Community Specialist
Community Specialist

Hi @Showtime -- sorry to hear about the issues you're having. Have you yet contacted our Support team about this one? It sounds like you may have a faulty device, but the Support team may be able to walk you through alternate solutions.

View solution in original post

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Stadia Guide
Stadia Guide

@Showtime I wonder if the Chromecast might be getting too hot? Processing high-resolution HDR video can generate a bit of heat, and the Chromecast is passively cooled. You might check your setup to make sure there's enough space around the Chromecast to let the heat dissipate into the air. A short HDMI extension cable might help to move the unit away from other heat sources.

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Founder
Founder

Unfortunately it happens even when I first turn it on. I didn't check to see if it was hot though. I'll see later, thanks for the sui.

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Stadia Guide
Stadia Guide

@Showtime Also does this happen for every game? 

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Founder
Founder

@codesplice Yes, it even happens when I'm in my Stadia home screen. 

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Stadia Guide
Stadia Guide

@Showtime How about on the Chromecast home screen (before you've turned on the controller to launch Stadia)?

Does it look kind of like this?
https://www.youtube.com/watch?v=sfN1bNzpRgY

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Founder
Founder

@codesplice It's similar but mine completely blacks out and then back on every few seconds.

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Stadia Guide
Stadia Guide

@Showtime What TV do you have? 

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Founder
Founder

@codesplice Vizio E65

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Community Specialist
Community Specialist

Hi @Showtime -- sorry to hear about the issues you're having. Have you yet contacted our Support team about this one? It sounds like you may have a faulty device, but the Support team may be able to walk you through alternate solutions.

View solution in original post

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Founder
Founder

@ChrisFromGoogle No I have not. I will do that, thank you.

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