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kSPRo
Community Member

games are unplayable on mouse and keyboard. we were all ripped off. give me my money back

 
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3 Replies
codesplice
Gold Stadia Guide
Gold Stadia Guide

You can find information on Stadia's return and refund policies here, if that's the route you'd like to go:
https://support.google.com/stadia/answer/9598538

Or, if you'd like, we could try to help you troubleshoot and resolve the problem(s) you're facing. In that case, it would really help us help you if you could provide some more details. How are the games unplayable - input lag or something else? And what's your setup - PC, Mac, Chromebook, etc.?

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jetboy
Stadia Player
Stadia Player

I have the same problem.

I can navigate stadia menus no problem, but when i join any game, mouse and keyboard are not working. I can press whatever and there is no response. Keeping esc pressed let me exit fullscreen mode and return to stadia or return to game, but if i return there is 0 reaction to the inputs.

 

win10pro, latest chrome browser.

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @jetboy,

Could you try Stadia in a Chrome Incognito Window to see if that helps?
If that helps maybe some of your Chrome Extensions are causing issues.
For example you should whitelist stadia.google.com from your add blocker.

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