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DaveYazawa
Stadia Player
Stadia Player

game experience difficulty

a few days ago I unsigned my Stadia Pro subscription because I didn't use the service very much and only ever played the games I had bought. Since then, I can no longer have a satisfying gaming experience. The game is jerky, impossible to play .... I haven't changed any settings on my mac and my connection .... can it just depend on not being a stadia pro user?

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7 Replies
BinaryJay
Gold Stadia Guide
Gold Stadia Guide

Something else is wrong, because there is nothing with Pro that makes it smoother it only adds surround sound and 4K stream support (and claimable games).  In fact, a lot of games actually run smoother in the 1080P (sometimes called "Performance Mode") mode as they'll run at 60 fps in this mode instead of 30 fps, and performance mode is essentially the only mode you get without Pro.

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DaveYazawa
Stadia Player
Stadia Player

I agree with you ... and that's why I stopped paying for Stadia Pro ... I didn't need it for what it offered me more ... but the quality of the game has changed since then! I don't want to believe that this is the problem ... I will try to renew my subscription for 1 month and let you know ... but if this were the problem it would be very incorrect on the part of G.Stadia

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ChaosTheory
Founder
Founder

Can you think of anything else that may have changed in that time? specifically hardware moved, added, or removed from your network? has it been going on for a while or just intermittently ?

1 Kudo
DaveYazawa
Stadia Player
Stadia Player

Actually I had a problem on the modem, but only in 2.4Ghz mode, which I solved but G.Stadia keeps giving me Latency problems.
However, I found that this only happens in Chrome mode when I use the Mac Mini, if I switch to Chromecast on the TV the problem is not created or it decreases a lot!
But I've always used Chrome before and haven't changed anything!

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JamesFromGoogle
Community Specialist
Community Specialist

Hey @DaveYazawa,

Just wanted to check in again to see how everyone is going. Let us know if you still need any help.

Thank you,

James

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DaveYazawa
Stadia Player
Stadia Player

no unfortunately I still have problems!

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JamesFromGoogle
Community Specialist
Community Specialist

Hi @DaveYazawa,

I'm so sorry for the late response. I'm sure it is pretty frustrating that this is happening. I do have a couple of suggestions that may help.

  • Make sure both your device and browser are up to date on their firmware.
  • Try opening Stadia in an incognito window in your Chrome browser.
  • Try turning off location services in your system preferences on your Mac Mini.

Trying to see if any of these can help improve your experience. Please reach back out if they don't. We can potentially dive deeper into some other options.

 

Thank you,

James

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