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Andre
Stadia Player
Stadia Player

Your mouse is not currently captured by the game.

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Hello,

As of today (after about 50 days of playing) I'm getting the message "Your mouse is not currently captured by the game. Please click anywhere on the screen to lock your mouse cursor". Clicking on the screen does nothing. Has anyone else been experiencing this issue since today?

To reproduce:

1. Open a game.

2. Minimize the game.

3. Maximize the game (unable to lock cursor).

9 Kudos
Best Response
hmott
Stadia Player
Stadia Player

Once a game is selected and the message "Press and hold "ESC" to exit full screen" appears, press and hold the ESC key. When prompted, click "Back to game".

View Best Response in original post

0 Kudos
21 Replies
Naka
Community Member

I have the same issue and once it appears not even re-opening the game or any other game fixes it. Once it pops up it will pop up in any game. Only thing that helps is fully closing the tab and re-opening it. Not even reloading helps.

0 Kudos
jscorp1111
Stadia Player
Stadia Player

also ran into this issue today trying to play PUBG. After having connectivity issues trying to check ou SUPERHOT and Little Nightmares. Are your servers getting overloaded or something due to the new games being released? 

1 Kudo
jscorp1111
Stadia Player
Stadia Player

super bummed, was looking forward to checking out the new games at lunch today.

0 Kudos
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

I'm experiencing the same issue :disappointed_face: no troubleshooting steps work at the moment but a wild issue that is appearing sometimes.

0 Kudos
Andre
Stadia Player
Stadia Player

Hey,

This issue appears to be related to the Chrome browser version 83.0.4103.61. I'm not sure if it has been addressed on 83.0.4103.97, maybe it has.

Downgrading to 81.0.4044.138 worked for me. I'm not sure if I'm allowed to share links to third party downloads (Google doesn't provide an option to downgrade). Using Google search should do the trick for you. Just make sure to rename the "C:\Program Files (x86)\Google\Update" folder after downgrading, otherwise the latest update will be forced on you soon after.

0 Kudos
RJpianist
Stadia Player
Stadia Player

Are you starting games with the controller? When I do that, this happens. If I tap on the touchscreen or use the mouse to click on the play button, it doesn't have this problem.

0 Kudos
NoStep
Community Member

I am having the same problem!

0 Kudos
msivyi
Founder
Founder

The same thing happens to me too! This is really annoying! Stadia, FIX IT already!

0 Kudos
Orgin
Founder
Founder

Happens for me too.

0 Kudos
DeathDragonAW
Community Member

Happened for my girlfriend in OMD3, too. She also opened new tabs and stuff while playing, very strange.

All of this after the latest big chrome Update. Did anyone try beta versions?

_
Sometimes streaming Stadia on twitch.tv/deathdragonaw
0 Kudos
SludgeBucket
Community Member

I am having same trouble,only started in the evening.I swapped over  to edge(chromium) and it works fine

0 Kudos
Andre
Stadia Player
Stadia Player

I upgraded from Chrome 81.0.4044.138 today and it appears this specific issue was fixed, however, now i'm facing a new one: the cursor isn't locking properly:

Demo: https://i.zz.ee/IjUYl7MtTd.gif

As you can imagine this will prove quite annoying and wasn't an issue on 81.0.4044.138. Has anyone else experienced this and found a fix?

If not, then back to 81.0.4044.138 I'll go, I suppose...

0 Kudos
Lpptrex
Community Member

As of today, still unresolved! This is outrageous! Certain games are unplayable! Why does this not happen in Edge?

0 Kudos
Dubigrasu
Stadia Player
Stadia Player

I do not have this issue, so I can't test, but you can try to go to chrome://flags/ (paste this in Chrome address bar) and look for the "Enables pointer lock options". Test this with the "enabled/disabled" options, see if it solves anything.

If not, leave it back to default.

0 Kudos
butterbrains01
Stadia Player
Stadia Player

thank you so much this worked for me 

0 Kudos
Luperion
Stadia Player
Stadia Player

Thank you!! I was about to lose hope!!! This totally worked!

0 Kudos
Dakinidream
Stadia Player
Stadia Player

Does not, still same issue, also tried with Edge, same result.

Black screen, game sound, and still the same message about the mouse not being detected, and asking me to click anywhere on the screen.

All browser reset options doesn't bring any result, disabling/enabling the stuff in the browser like said above doesn't work either. Frustrating. no games at all are working for me.

I think i will unsbu my pro-account, and waite a year more. Maybe next year...

0 Kudos
Illmatic77
Stadia Player
Stadia Player

I’m a hero and I figured it out lol. Just press the stadia button in the middle of the controller and it’ll go away! 

0 Kudos
youtubeqiuoxx
Stadia Player
Stadia Player
0 Kudos
hmott
Stadia Player
Stadia Player

Once a game is selected and the message "Press and hold "ESC" to exit full screen" appears, press and hold the ESC key. When prompted, click "Back to game".

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,
This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get better visibility in our community.


Thank you,
James

0 Kudos