WWE 2K Battlegrounds Game stuck in menu

[Combobonus]

Hello,

I have a problem with a game on Stadia and don't know where to ask for help, so I'm posting it here.

Since today the game is constantly stuck in the character selection menu of the 'King of the Battleground' game mode. It happens when I search for an online match, play a match or go to the highscore list and then go back to that menu. The image remains active, but both gamepad and keyboard do not respond anymore. Also all statistics suddenly are at zero. The only option is to close the game. I'm playing on Windows 10 using the Google Chrome browser. There used to be some minor bugs, but I haven't had this problem before. See also the image below:

 Does anyone know the cause and how to solve this problem?

[Barthandelus · Accepted solution]

Hello @Combobonus,

It's probably not on Stadia side. Probably on the developper of the game.

Does the sound also freez when it happens ?

[Combobonus]

Thanks for your help, and no, the video and music keep playing, but the keyboard and gamepad stop working. Maybe the problem is on the developper side, but the game is installed on Stadia servers. So if this is the case, shouldn't Stadia collaborate with the developpers or publisher to solve these bugs/problems anyhow? I've no knowledge about the Stadia servers, which are their systems, not mine. Besides, do I officially own the game, or have I just paid for the right to play the game? Isn't Stadia anyhow responsible to fix this? Unless the problem is on my side of course.

[Combobonus]

After playing the game again the next day, the problem appears to be solved.