Unable to access paid content

[Apocnhorsemen]

Good afternoon. 

 I purchased the Destiny 2: Legendary Edition on Jan 4, 2021. I can't access the Beyond Light expansion. Every time I click to access content, a screen prompt shows wanting me to purchase the expansion again. Is there a fix for this?

[Moosemaninc · Accepted solution]

@Apocnhorsemen 

Hey 

I would probably recommend trying to speak with stadia support. They might have a work around or be able to tell you how to access the content you have paid for. 

[Moosemaninc · Accepted solution]

@Apocnhorsemen 

Hey 

I would probably recommend trying to speak with stadia support. They might have a work around or be able to tell you how to access the content you have paid for. 

[Apocnhorsemen]

I spoke to Google Stadia support and they told me to talk to Bungie. I talked to Bungie and they sent me back to Google! 

[AndroiFy · Accepted solution]

Did you check if the purchase is recorded on pay.google.com? Is it the same account that are you trying to use on Stadia?

[Apocnhorsemen]

My purchase is listed both in Stadia and Google Pay. I did get a recommendation to try so I'll see if that works.