Hello I trying to play TEAO. My acc is already linked. I start the game select the EU server and press A. Then the connection screen comes and the TESO logo circles. No matter how long I wait it never starts. I even wasn’t able to create a char. I already restarted my router and my acc is linked.
I wrote a ticket to TESO. They wrote, that it is an issue on stadia side. Pls fix
Hi @Akio
Sorry to hear about that. I'm testing now Elder Scroll in a European server and works fine.
Please, try to follow the steps here to see if you can fix the issue: https://support.google.com/stadia/answer/9595943
couldn t fix it
Hi @Akio do you have a screenshot or video capture of the issue? That would be really helpful for us to understand exactly what you're experiencing.
I also suggest to send feedback to the Stadia team through the app (include the screenshot/video capture of the issue) so the team is aware of the issue.
I have just read in a forum. A user had the same problem. He noticed, that his client didn’t updated to the latest version. He downloaded it by him self, and the problem was fixed.
I don’t know how exactly stadia works in the cloud. If i have my own space where the game is, then someone has to test this approach?
@Akiowhen there's a new update, the game client will be downloaded automatically server side. It's not something you can trigger on your own. Can you confirm which version you see when you launch the game?
It could be that the dev is in the process of rolling out the updates and not all instances are all updated yet.
@Ivan I can’t see which version I have.
Below is a video of the Problem
https://www.icloud.com/iclouddrive/0a8St76UMHlUO4se3kUW97blg#RPReplay_Final1650379185
Hi @Akio - My guess is that you're having a glitch when it tries to connect to you ESO account. A similar thing happened to me when I tried to log in with my stadia info. It kept kicking me out. I had to log into the ESO server with my PSN info, then I was able to link my Stadia account and the issue fixed itself.
What device are you using to play this on?
Hopefully this will be able to help in some way.
I have already linked my psn account with eso.
I use stadia on tablet, chrome cast pro and laptop.
I already made an char on the PlayStation and play there but i would like to switch to stadia.
Are you able to get to the Stadia account connection screen or does the infinite loop occur before then? What happens if you open an incognito window and try to run it there?
@Akio I watched the video you provided (thanks!) and it looks like you're launching the game using iOS device. Is the issue also happening when you try launching from laptop and Chromecast as well?
Just to confirm, have you been able to play ESO on Stadia before? From the video you shared, and comparing to my login process, it seems you're stuck during the login process, and didn't even reach the server connection process (I never even see the login page where you get stuck). If that's the case, then the issue is not on the Stadia side, and you can try to escalate the ticket you started with ESO support and show them the recording. I'm not a 100% sure about this, but I it's definitely worth to show the video recording to ESO support so they understand actually what's going on.
Also a sidenote, when taking screen shot / recording on Stadia, you can use the built in function to do so, so you don't risk of sharing unwanted info. In mobile devices, you can tap the Capture button to take a screenshot, and hold the Capture button for 1 second to take a video recording. More details below:
https://support.google.com/stadia/answer/9582306
Hello @JamesFromGoogle ,
I have read the post from @Ivan. I even wrote an other ticket to describe this problem. They tried to re link my acc with teso. I don’t know what they did there it still doesn’t work. It seems no one can help me out here so I just surrender and play on my PlayStation.