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Mexflex
Stadia Player
Stadia Player

Stadia won't run on my Chromebook.

I have a Lenovo C330 Chromebook. I can't get Stadia to work on my Chromebook. When I startup a game Stadia keeps checking the connection but it doesn't work. It works great on my Chromecast and my windows laptop. Can you help me getting it to work on my Chromebook? I have already tried to run it in a ingongnito tab and I have resetten all chrome flags. Regards Erik

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24 Replies
Valynor
Founder
Founder

Try running Stadia in a guest session. Make sure hardware acceleration is enabled in the settings. 

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OldManToast
Founder
Founder

This worked for me, thank you! After getting it to work perfectly in Guest Mode, I could only think of the google store apps being the problem, so i disabled them in my normal profile settings, and everythings great now.

 

Thanks for the tip!

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Hockey
Stadia Player
Stadia Player

In my settings theres no option for that but when i go to chrome://flags there is WebRTC hardware video decoding and WebRTC hardware video encoding and Hardware-acceleration video decode and Hardware-acceleration video encode 

so which one do i choose?

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BenEurope
Community Member

I did have a problem, that at least sounds similar. Whenever I tried to start Stadia on Chromebook, it apperaed to start the game only to drop out again immediately. On PC I had the same problem but noticed that chrome was trying to open a pop-up. Sure enough. Enabling pop-ups for stadia.com did resolve the issue both on chrome for PC as well as on my chromebook. Hope it helps you as well.
1 Kudo
Northlight
Community Member

@Mexflex I resolved that issue by powerwashing my Chromebook it's fast and painless anyway. It append to me twice and I resolved it this way both times. 

Try it out and let me know how it worked we can move from there. Talk to you soon.

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codesplice
Gold Stadia Guide
Gold Stadia Guide

@Northlight a less extreme solution might be to reset browsing data and permissions for stadia.com. If you add Stadia to your Chromebook as an app and pin it to the Shelf, you can just right-click -> App info to jump straight to the right spot.

1 Kudo
Northlight
Community Member

@codesplice I had the issue in the app and in the browser. That been the case I suppose it rules out your solution am I right? 

I collect Kudos for living.
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codesplice
Gold Stadia Guide
Gold Stadia Guide

@Northlight The Stadia app on Chrome? That's really just the web site in its own window so it's still impacted by your browser settings and extensions. 

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Mexflex
Stadia Player
Stadia Player

Hello, Powerwash didn solve it for me, the issue remains the samen. Regards Erik
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Northlight
Community Member

@Mexflex Have you run a quality test on your internet connection for lostpacket and jitter? If you did not here is one: https://packetlosstest.com/

I collect Kudos for living.
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Mexflex
Stadia Player
Stadia Player

The Stadia speedtest tells me that everything is ok. Also my hp windows laptop runs fine with Stadia via the same wifi access point. Yesterday I turned of HDR in the Stadia app and after that the games are working in my Chromebook. It doesn't run very good but they run so that's the good direction. I consider this as a bug in Stadia.
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grrouchie
Community Member

I have the same chromebook.  The stadia speed test tells me I should get high quality gaming.

 

I have yet to get stadia past the connection check on it.  

However,  it runs perfectly on my old laptop that cannot hit the speeds my chromebook can.

 

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Northlight
Community Member

The problem is Stadia speed test does not test for connection quality only for connection speed. Isolating possible problem is the first step for indentifying the true issue. 

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Northlight
Community Member

@GraceFromGoogle 

I am sorry to ping you again however It could be useful to get a list of Chromebooks physically capable of running Stadia whitout issue. Has it seems some older or lower grade chromebook are unable to run it properly. 

I am not speak of the C330 here has it should be able to run it I believe but more informations would be helpful and would save time and effort.

I collect Kudos for living.
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Ritalin
Founder
Founder

I bought a C330 specifically for use with Stadia and found the same problems no matter how strong my wifi connection was.. After 2 weeks of trial and error and scouring the internet for solutions, I got rid of it and got a Samsung Chromebook plus, which runs Stadia very well. I read that there are issues with the mediatek chipset the Lenovo uses not playing nicely with Stadia. Personally I noticed some AMD-based chromebooks I demoed seemed really choppy with Stadia. If you are determined to get Stadia running on chromebook I would recommend giving up on the C330 and getting an Intel-based Chromebook. Just make sure you have a decent return window. Even my Samsung has a few issues with Stadia with regards to connection and sound.
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Northlight
Community Member

@RitalinI have a Samsung pro intel based Chromebook and I experienced those issues . I have found way's to fix them however they comeback after a few days to a week. There is a lot of speculations and ways around the issue however at this point there is a need of informations or a fix from Google.

 

I collect Kudos for living.
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Stoneule
Founder
Founder

I also have an intel based Samsung Chromebook Pro. Same issues only on this device. Weirdly enough, I have a pretty crappy Acer Chromebook Tab 10 that stadia works error free on. Really strange, but on my home gigabit wireless internet my SCP has terrible performance and often refuses to work. Hope Google fixes this soon.
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Mexflex
Stadia Player
Stadia Player

Yes indeed. On my chromebook it sometimes run on 720P without HDR on but even then itś crappy. On my HP Windows 10 laptop it works without problems.

I have ordered an USB-C ethernet adapter but i don think this will help anything.

 

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jarsh92
Founder
Founder

@Mexflex I had this same issue and I think I found a solution that might work for you.  Try to DISABLE Hardware-accelerated video decoding in chrome://flags, then launch the game and see if it fixes your connection issue (it should).  Now you will probably have huge input lag( I did).  Close the browser and go back into settings and ENABLE Hardware-accelerated video again.  Then try launching stadia again.

This has worked for me twice, once on my brand new chromebook(Mediatek) , and one computer using just the chrome browser.  

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Ritalin
Founder
Founder

On my Chromebook Plus, it will show a wifi connection but stop responding.  If I disconnect then reconnect the wifi, it usually comes back, then usually stops responding.  It also displays a "weak" wifi connection even when my other devices show a stronger connection.  Very frustrating.  Stadia is hit and miss.  I played on crummy hotel wifi the other day and it was nearly flawless for more than an hour.  Other times it won't even "see" the wifi.  Do you see the same issues with the Chromebook Pro?  I'm thinking about returning the Plus but I really like the screen on this one and can't find another Chromebook this nice at a reasonable price.

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SkullBurner
Community Member

@MexflexMy solution wasn't even caused by the said issue, however, you might want to DISABLE Hardware-accelerated video decoding in chrome://flags. I used that and it works great using the highest quality. Also, there are small issues with the graphics card (at least to my knowledge) having skipped frames and the occasional stutter. I'm currently looking for a fix, and I'll update this reply once I find one.

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TimmyBUk
Stadia Player
Stadia Player

@Mexflex  this is the exact solution that worked for me on my S330 (thanks Skull Burner). Simply disabled hardware acceleration in Flags and it works flawlessly. Must be a MediaTek vs Stadia issue on the GPU side. Wondering though, will disabling this affect performance of anything else on the Chromebook?

1 Kudo
OldManToast
Founder
Founder

I bought Lenovo chromebook back in the spring hoping to use it with Stadia and only just tonight got it working based on feedback in this thread.   long story short, i've turned flags off and on, powerwashed, ran in incognito windows, played with more flags, nothing worked.  Then I saw the comment about running it in guest mode, and amazingly, this worked.

 

So I went back to my regular profile, and thought "What if I disable the android play store applications".   So I don't know what happened, but running it in guest mode worked, and then moving back to my normal profile and disabling the Google Play Store in Settings // Device // Apps seems to have fixed my issues.  Runs fine tonight on wifi with the stadia controller as well.

Hopefully this is helpful for you.  

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JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,

There are a lot of great suggestions on this topic. We really appreciate everyone's responses and effort into helping out your fellow gamers. With that said, since this is an old topic, we are going to go ahead and lock it. If there end up being additional follow up questions, please feel free to create another post and we can start up a new conversation.

Thank you,

James

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