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Community Member

Stadia stuck on "Checking your connection..."

I've been trying to enjoy the free Stadia pro but I can't seem to launch any game.

Any game I try to boot up it just says "Checking your connection..." and after a few minutes it prompts me to re-open the game to play with the only option being OK which closes the game, I assume it timed out.

The ports of 44700 to 44899 are open, pop-ups are enabled, JavaScript is enabled. I've tried running without any chrome extensions or in incognito mode. I've tried with and without VPN. I've tried rebooting my system, turning of my firewall. Nothing seems to work.

This issue exists for all titles on my account. The issue also persists in the downloaded Stadia launcher. I do not own a chrome cast or chromebook to try it on. This is just on windows 10, I have the latest chrome version and my internet up and down is between 200 and 300 mbs.


I am honestly out of ideas at this point so if anyone has an idea I would much appreciate it.

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7 Replies
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Community Member

It can be 2 things 

1. don’t use a vpn

2. your WiFi is to slow

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Community Member

Thank you for your reply but as I said in my post. I  tried it with and without VPN and my ethernet is far above their recommended for Stadia.

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Community Member

Hi  maybe you are too far away from the router and try an internet cable if you haven't not tried it and see if it help. And mabey wil it help tho change the settings in the mobile stadia app and set the setting's lower the settings >  data usage and presentation. 1080p or 720p mabey it wil help. i have no problems whit stadia game streaming.

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Community Member

if it does not work, restart your modem for 30 seconds, maybe your internet is ping the high so it does not work well for you

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Community Member

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Community Member

I have the same problem, any solution? i have even tried installing windows again and nothing

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Community Member

This issue has been a plague since launch.  Search for  "checking your connection"  in the forum search, you'll see threads WITH ZERO SOLUTIONS and a lot of frustrated gamers.   No google rep has helped or really provided any meaningful "we going to fix this!" gumption... we're just kinda screwed !   yayyyyyy! 

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