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cactusbrandy
Stadia Player
Stadia Player

Stadia 4k issue - fine on CCU, PC can't detect 4k monitor, VP9 confirmed okay

Per title. UHD 630 GPU, i5 9500, 8GB RAM.

 

Won't allow me to select 4k on my Lenovo 28" 4k panel, via Displayport 1.2. Native windows is 4k resolution at 60Hz, but Stadia is refusing to cooperate. 

Checked the GPU is good for VP9. Incognito the same. No plugins interfering. 

CCU plugged in to the monitor is fine, so not the monitor...what's going on?

2 Kudos
6 Replies
Tsu
Stadia Player
Stadia Player

Seconding that.

My settings under “performance” show I have selected “4K / pro” as max, but pressing ctrl+shift in any games will show “4K is not supported on your device” even though its screen resolution is 3840×2560 (at 60Hz).

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Tsu
Stadia Player
Stadia Player

After some digging I have learned, Stadia relies on the return value of the likes of `window.screen.width`, ignoring that the value is untrue as it gets decreased on high-density screens.

For example, my screen is 3840px wide, `screen.width` reports it as 2254px.

You could be tempted to take into account the devicePixelRatio—which once more will get you, Stadia dev, an erroneous result (press F12):

```js
// DO NOT DO this, unless you like tinkering with floating point numbers.
width = window.screen.width * (window.devicePixelRatio || 1);
width // is 3454, which still isn’t the correct 3840
```

… better yet, query something that doesn’t get changed on zoom levels or system text scaling settings.

(Please forward it to the devs, @ChrisFromGoogle , as I believe this could help and save time.)

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @cactusbrandy and @Tsu 

Not sure why you don't have the option to play in 4K.
But you can install the unofficial Stadia Enhanced plugin and force a 4K stream. :smiling_face_with_smiling_eyes:

1 Kudo
Crom
Founder
Founder

Try different browsers. On my PC normal Google Chrome says 4k is not support and wont change what ever I do.

But it works flawless on Chrome Canary and Microsoft Edge.

Canary even syncronizes everything with the other browsers and works o.0

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JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,

It's been a bit since this topic has been updated. Just wanted to check in here to see if there were any follow up questions or comments. Let us know when you can.

Thank you,

James

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JamesFromGoogle
Community Specialist
Community Specialist

Hi again,
Going to close this topic now. Please feel free to create a new post if anything else comes up. We'd be more than happy to help.

Thank you,
James

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