RS/LS buttons on Xbox One controller not working

[Kniekeks]

Dear all, I am playing on Stadia with an official Microsoft Xbox One controller. I noticed that the RS/LS buttons are not working in game. This prevents me from fully enjoying the game. MacOS apps, such as, Game Controller Tester, show that the RS/LS buttons are functionally working but somehow the signals are not picked up by Chrome/Stadia. Does anyone know how to fix this issue? I am running the latest version of Chrome on a MacBook Pro. Thank you.

[Chufu]

Mh maybe it's a good idea here if you check out with the Microsoft support about your controller?

I know that the controller is supported for Stadia, but as some buttons don't work for you, maybe they can show you how to perform some TS steps for it on the controller? E.g. like a reset or something?

A good idea is also if you can check if you only have this problem on Stadia or - in case you have a Xbox console - to see also if the same problem appears everywhere. If that's the case, it might be that your controller needs an update or that it's faulty.

Here are some ideas I found on the official Xbox site.

[Kniekeks]

Hello, Thank you for the reply. Unfortunately, it did not resolve my issue. As outlined in my description, the controller buttons work well within MacOS apps, just not in Stadia via Chrome. Best wishes, Kniekeks

[Barthandelus]

Hello @Kniekeks,

You probably already saw my answer on @Kniekeks's topic, but here is a copy/paste in doubt :

You should probably contact Stadia Support directly. They would probably fix it.

Another solution is to use XOutput Software.
It will permit you to map your controller's buttons into keyboard key (like xPadder or thoses kind of softwares). This should works.

Let me know if it worked for you, it's important. 

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I see no reason it wouldn't work so.. give it a try

[Kniekeks]

Hello, Thank you for your reply and the suggestions. Unfortunately, they did not resolve the issue. XOutput is a Windows software and I run MacOs as outlined in my description. I will contact StadiaSupport and report back. Best wishes, Kniekeks

[Barthandelus]

@Kniekeks my bad. But I'm pretty sure an alternative does exist on Mac. You should check the net.

Don't hesitate to share what the support will answer / if you find some alternative.

[iliass]

I have the same issue with my macbook pro, RS and RL are not working in the stadia(chrome). But RS/RL work fine when i test with game controller tester. 

[iliass]

They fixed the issue. Thank you stadia.