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DrDeath
Founder
Founder

Poor connection wired desktop

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Hi all,

So far I've had no problems with stadia on both Chromecast and connecting up to my phone, both connected to WiFi only, both able to hit the requirements for 4k streaming without any issues.

However playing  on my old PC or laptop, the connection only ever reaches good and often falls to ok or warns I'll be disconnected. Both are hardwired directly to my router.

I've tried all the tips on the webpage with no difference.

Currently I'm on a 60mbps connection and on a wired speed check I've never seen it dip below 55. 

Do far I've tried the following:

Changed the cat 6 cable

Incognito mode

Ensuring chrome hardware acceleration is on

Turn it on and off again

Opened up the ports on firewall

Java is on

Turned off extensions

Had anyone else had this issue or has any other ideas what I could try?

1 Kudo
Best Response
DrDeath
Founder
Founder
I had a bit of luck with this last night. After reading through some of the other points from people with similar issues I tried installing chrome canary, chrome's development version. After installing this it's been significantly better. I played destiny for a few hours last night without any issues on the connection, a few frames dropped on some big fight areas but nothing like the visual issues I'd seen previously. Some people have mentioned that the could be due to removing the extensions with a fresh install, but I had previously removed all of them on standard chrome, without it making any difference. My connection now is a stable good connection. I assume it won't reach excellent until 4k opens up on chrome browsers Hope this helps

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3 Kudos
3 Replies
p1n0
Community Member
I have te same issues
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Mad_Dog_Bravo
Community Member

@DrDeath @p1n0 :

Some items that I've picked up this week include:

1. Reset Chrome flags - go to the URL chrome://flags , select "Reset all to default", restart Chrome and try again.

2. Run Chrome and use an Incognito window and see if that helps, disable any extensions that might have been added.

3. Reduce refresh rate on mouse pointer (usually a feature on some mouse drivers).

4. Access Chrome flags and enable the feature "Enables pointer lock options".

5. On Windows 8 run Chrome in Windows 7 compatibility mode. 

Apologies if you've tried all of these already, but if you haven't it can't hurt to give them a try.

Kudos appreciated if deserved.
0 Kudos
DrDeath
Founder
Founder
I had a bit of luck with this last night. After reading through some of the other points from people with similar issues I tried installing chrome canary, chrome's development version. After installing this it's been significantly better. I played destiny for a few hours last night without any issues on the connection, a few frames dropped on some big fight areas but nothing like the visual issues I'd seen previously. Some people have mentioned that the could be due to removing the extensions with a fresh install, but I had previously removed all of them on standard chrome, without it making any difference. My connection now is a stable good connection. I assume it won't reach excellent until 4k opens up on chrome browsers Hope this helps
3 Kudos