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lokkurprime
Stadia Player
Stadia Player

Paid stadia games gone with new updates

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Hey there i was just wondering if anyone elses paid stadia games have been taken off their library due to non payment of stadia pro. I was pretty sure in getting stadia that paying for a full price game meant i kept them almost like buying it from a console but i came back to play and all my titles except one that i obviously didnt pay for were gone. anyone else experiencing this? who do i contact?

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Best Response
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @lokkurprime 

I haven't heard about a issue like this before.

One situation that did happen was that someone had a Pro game and bought the expansion for that game, without Pro it wasn't playable anymore.

But if this is not the case your best shot is contacting Stadia Support chat.

I hope they can help you out. :beaming_face_with_smiling_eyes:

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@lokkurprime Which game is it? Can you check your payment your history and confirm the game you bought? What does it say? You can check your history by going to the following link while signed in to your Stadia account

https://pay.google.com/ 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.

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2 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @lokkurprime 

I haven't heard about a issue like this before.

One situation that did happen was that someone had a Pro game and bought the expansion for that game, without Pro it wasn't playable anymore.

But if this is not the case your best shot is contacting Stadia Support chat.

I hope they can help you out. :beaming_face_with_smiling_eyes:

1 Kudo
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@lokkurprime Which game is it? Can you check your payment your history and confirm the game you bought? What does it say? You can check your history by going to the following link while signed in to your Stadia account

https://pay.google.com/ 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo