cancel
Showing results for 
Search instead for 
Did you mean: 

Lost 4k on PC

Jump to Best Response

I have been playing CP77 for days on my PC in 4k when my internet connection is fast enough.  Loving it.  Today when I started it up, Stadia is saying my device doesn't support 4k.  I looked in chrome://gpu and it indicates it does support VP9 compression in 4k resolution, 

Decode vp9 profile064x64 to 8192x8192 pixels
Decode vp9 profile264x64 to 8192x8192 pixels

 

Anyone had this happen?  Any tricks to make Stadia see (again) that my PC supports 4k?

0 Kudos
Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Does it help maybe when you pop out your monitor cables and then put them in again?

As far as I understand, it's important that your monitors are able to play 4K.

Apart from that you can also find some more steps to try in this article. You can also try some browser TS steps like deleting cache & cookies and see if that fixes the issue. Otherwise I would recommend to contact Stadia support in this specific case.

View Best Response in original post

0 Kudos
3 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Does it help maybe when you pop out your monitor cables and then put them in again?

As far as I understand, it's important that your monitors are able to play 4K.

Apart from that you can also find some more steps to try in this article. You can also try some browser TS steps like deleting cache & cookies and see if that fixes the issue. Otherwise I would recommend to contact Stadia support in this specific case.

0 Kudos

Thanks! Deleting cookies helped me when it says I'm using an unsupported device.

I do find it weird it can take a min or 2 to actually 'buffer' up to 4k citing network issues but once it's there it never falters, it's a bit odd but I can live with it.

0 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

You always use a unofficial plugin which forces the resolution like Stadia Enhanced.

0 Kudos