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Criloro
Stadia Player
Stadia Player

Keyboard and Mouse don't work

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Hello, my keyboard and mouse are completely unresponsive while playing games, this issue appeared completely out of the blue as I've been able to play for a long time already. After two days this has been a constant, any game initiates without issues but they remain unresponsive. 

 

Regards

1 Kudo
Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Criloro Can you try disabling VPN? The other person I was helping was able to get the m/kb working after disabling VPN.

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Stadia Guides are not employed by Google. Opinions are my own.

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2 Kudos
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide
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6 Replies
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Sorry to hear about that @Criloro, thanks for sharing.  You're now the second person that has mentioned this happening, here is a link to the first. Have you tried opening an incognito window? 

2 Kudos
Criloro
Stadia Player
Stadia Player

Yes, I tried it but it doesn't work. I don't know if the problem would be related to the usage of GameEnable VPN, however when I was abroad in a non-supported country in the past it worked without any inconvenience. 

0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Criloro Can you try disabling VPN? The other person I was helping was able to get the m/kb working after disabling VPN.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
2 Kudos
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Great call @Ivan! This is the post @Ivan mentioned before that was able to troubleshoot: https://community.stadia.com/t5/Stadia-on-Chrome/don-t-work-mousepad-on-chrome-browser/m-p/78531/emc...

0 Kudos
Criloro
Stadia Player
Stadia Player

Thank you, it is odd that works @MrVacca @Ivan with ExpressVPN but not with GameEnable, I guess I will be using the late one for the foreseeable future while being abroad. If I get to solve the mystery behind this new GameEnable incompatibility I will be sharing an update.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Criloro Someone else had the same issue with GameEnable, and what they did was rolling back to the previous version of the app and the issue was solved. With that said, playing through VPN is still not a supported way to play games on Stadia, so proceed at your own caution.

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Stadia Guides are not employed by Google. Opinions are my own.
0 Kudos