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Samuc11
Stadia Player
Stadia Player

Image and quality issues

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Hello!
I'm really new to Stadia (since 2 days) and I have a problem. When I'm playing, in the middle of the game, the image and sound freeze for a few seconds and then return to normal. When you are playing F1 2020 for example, this is a horrible thing because it ruins a race for you. How can i fix this? I have 400mbps Wi-Fi and it should work fine.

Thanks!

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Best Response
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Samuc11 you can try the following troubleshooting to see if it is something related to your connection

  • Try with an ethernet connection.
  • Check if you are using 5ghz network
  • Try to move closer to the Router
  • Try to stop other services that are using the internet (Netflix, Spotify)
  • If on a Mac try to disable the localization services (to check the position the mac disable the wifi for a couple of seconds)
  • If on Chrome try to use stadia with incognito mode (some extension may interfere with Stadia)

Let me know If by doing one of the following you are able to solve!

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2 Kudos
1 Reply
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Samuc11 you can try the following troubleshooting to see if it is something related to your connection

  • Try with an ethernet connection.
  • Check if you are using 5ghz network
  • Try to move closer to the Router
  • Try to stop other services that are using the internet (Netflix, Spotify)
  • If on a Mac try to disable the localization services (to check the position the mac disable the wifi for a couple of seconds)
  • If on Chrome try to use stadia with incognito mode (some extension may interfere with Stadia)

Let me know If by doing one of the following you are able to solve!

2 Kudos