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Apprendista
Community Member

Heavy color compression artifacts on Surface Pro X (issue 9-0583000030587)

Hi, I'm playing on a Surface Pro X (Chrome) and I'm seeing some heavy colored artifacts in the video stream and they get worse as you play.

Apprendista_1-1588618881631.png

Found out that disabling hardware decoding in Chrome (#disable-accelerated-video-decode ) solves the issue but kills battery life.

Any other VP9 video (e.g. youtube VP9 samples) are decoded in hardware without problems.

Also chrome://gpu/ says VP9 is supported:

Decode vp9 profile016x16 to 8192x8192 pixels
Decode vp9 profile016x16 to 8192x8192 pixels
Decode vp9 profile216x16 to 8192x8192 pixels
Decode vp9 profile216x16 to 8192x8192 pixels

 

Would be great to know if  Google is aware of the issue and/or is working on a fix.

Thanks

6 Kudos
4 Replies
Bracken
Founder
Founder

have the exact issue, puts me off playing it, if I turn off hardware acceleration it fixes it but at a performance cost

1 Kudo
Apprendista
Community Member

Hi, you can also try to force H264 using Stadia+ 3rd party extension (https://github.com/Mafrans/StadiaPlus ) and this will fix the problem.

Still, it's a 3rd party extension, it's not guaranteed that you'll be able to force H264 in the future and VP9 is supposed to have better compression so, depending on your connectivity, you could be short on bandwidth.

It's really a pity that Stadia couldn't at least repro and acknowledge the issue. 

1 Kudo
Zehnoben
Founder
Founder

I'm having a similar experience on my TV. It only appears after a few hours (2-3) and for me these artifacts are only visible, when playing on my TV (Full HD) using the Chromecast Ultra. And they are only in some parts of the image and not everywhere.

The first time I saw these artifacts was roughly December 2019. So it's not a new problem for me.

Does somebody know if Google is working on that?

VID_20200813_222102~2_exported_6127_1597392205322~2.jpg

0 Kudos
Maqroll
Stadia Player
Stadia Player

Please stadia solve this. I'm so pissed off I can play on my surface pro x

3 Kudos