cancel
Showing results for 
Search instead for 
Did you mean: 
ayo
Stadia Player
Stadia Player

Games Not Launching

I'm on chrome and everytime I try to start a game the screen just darkens a little.

0 Kudos
9 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@ayo For these kind of cases usually it will be helpful if we can get a bit more details;

  • Which game are you playing? Is the issue happening only for one game or all games?
  • Which chrome version are you using? It might be helpful to update to the latest Chrome browser
  • Which OS are you using to launch Chrome browser (Windows/MacOS/Linux)
  • Can you try switching internet network? Just want to make sure your internet is not the issue

You can also take a look at the article below to follow some of the common troubleshooting you can do with Stadia

https://support.google.com/stadia/answer/9595943 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
2 Kudos
ayo
Stadia Player
Stadia Player

@Ivan  I'm playing Red Dead Redemption 2 And I'm on the latest version on windows and I did switch my internet.

0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@ayo What's your Chrome browser version? Is it only happening with Red Dead Redemption? Can you try if you can launch other games?

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
0 Kudos
ayo
Stadia Player
Stadia Player

@Ivan  My chrome is on Version 100.0.4896.75 (Official Build) (64-bit) and It's happening on all games.

 
0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@ayo That's what I have as well and should be the latest version. Do you have Chrome extensions by any chance? If yes, I suggest disable them one by one and see if the issue is fixed. You can also try using Incognito browser, or beta version of Chrome to make sure extensions aren't interfering with the Chrome browser.

Also, are you on VPN? Which location are you using Stadia from?

You can also try the troubleshooting steps explained in the article below:

https://support.google.com/stadia/answer/9595943 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hey y'all,

It's been a bit since this thread has been updated. Just wanted to check in here to see if @ayo was able to test out the most recent suggestions by @Ivan? Let us know when you can.

Thank you,

James

0 Kudos
ayo
Stadia Player
Stadia Player

I did and none of them worked.

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hey @ayo,

Thanks for letting us know. We are so sorry that you haven't been able to get this working yet. That must be really frustrating. We have a couple of follow up questions just to make sure we've exhausted all of our options here.

Can you confirm that you are not using a VPN? Do you have any other devices that you could try to test this out on? Did your games used to launch or is this a new issue? Keep us posted when you can.

Thank you,

James

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hey folks,

Since this topic hasn't been updated in a while we'll go ahead and close it now. Please reach out in a new post if there are any additional questions or comments.

Thank you,

James

0 Kudos