Hello, since yesterday I have the following problem. The game "Journey To The Savage Planet" does not load anymore. When I start the game everything works and it starts. The problem starts in the main menu. As soon as I click on single player or cooperative it freezes and even after minutes nothing happens. (But I can still hear the music playing) 2 days ago everything worked fine, everything loaded directly. My colleague with whom I play it together, does not have this problem. With him, the game scores appear directly in cooperative. Other browsers do not work either. I hope someone knows a solution.
Greetings Nick
This is happening to a lot of people. Check here for more - https://community.stadia.com/t5/Stadia-General/Crash-when-loading-Journey-to-the-Savage-Planet-Save/...
We'll see if it ever gets fixed
Additional Update:
Hi everyone, please note that the patch that went live earlier today contains the following:
Addresses the issue causing save game corruption which were crashing the game when loading them at the main menu
The ability to detect corrupted saves in the main menu without crashing. If the player does have a corrupted save, it will now show as "corrupted" in the menu. By deleting the corrupted save, your game will look for other saves that can be loaded to recover some progress.
Fix to prevent co-op disconnects when suspending or switching devices
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Hi folks, thanks for stopping by the Stadia Community Forum. I'm so sorry for the delayed updates regarding this issue, and I understand how frustrating this situation has been.
Please note that this issue is now resolved. If the issue persists on your end, please let us know. Thank you.
- GraceFromGoogle
Same here. I contacted tech support twice. Both times they redirected me and promised a follow up with me both times, but didn't follow through with me. I have been extremely disappointed. Especially because Stadia owns Typhoon Studios.
This is happening to a lot of people. Check here for more - https://community.stadia.com/t5/Stadia-General/Crash-when-loading-Journey-to-the-Savage-Planet-Save/...
We'll see if it ever gets fixed
Additional Update:
Hi everyone, please note that the patch that went live earlier today contains the following:
Addresses the issue causing save game corruption which were crashing the game when loading them at the main menu
The ability to detect corrupted saves in the main menu without crashing. If the player does have a corrupted save, it will now show as "corrupted" in the menu. By deleting the corrupted save, your game will look for other saves that can be loaded to recover some progress.
Fix to prevent co-op disconnects when suspending or switching devices
--------
Hi folks, thanks for stopping by the Stadia Community Forum. I'm so sorry for the delayed updates regarding this issue, and I understand how frustrating this situation has been.
Please note that this issue is now resolved. If the issue persists on your end, please let us know. Thank you.
- GraceFromGoogle