Controller on Chromebook

[kingzfn]

Does anybody know why I can't use any controller with Stadia using Chrome on my Chromebook? I've tried my Dual Shock 4 and Stadia controller (both connected using a USB cable) but I don't have the button to launch Destiny 2 and when I click on the controller icon it says connect a controller. When I hit the Stadia (or the PS) button it opens the user dropdown so I know they are connected and I can also play native Chromebook games with them just fine. Any suggestions would be greatly appreciated!

[Ivan]

@kingzfn Which version is your Chromebook? Also what's the model? Can you check if there's an update with your Chromebook, if yes, try updating it until there's no more update.

[kingzfn]

Hi Ivan. It is a HP Chromebook - 14-ca053cl. I just installed the latest update but still the same issue. Any other suggestions would be appreciated!

Your Chromebook is up to date
Version 78.0.3904.106 (Official Build) (64-bit)

[Ivan]

@kingzfn Hmm that's the same version I have I think.

I don't have my Chromebook with me so I can't try it out right now, but I do remember experiencing something like this when testing Project Stream. Can you try and see if you're able to use your DS4 through bluetooth? I remember I was able to get to work before.

But yeah, even if the Stadia controller doesn't work, that's not right. I'll do some more digging.

[kingzfn]

Thanks for the suggestions @Ivan  I tried connecting my DS4 via bluetooth and it does the same thing, I can't launch any games and hitting the PS button brings up the friends menu.

[Ivan]

@kingzfn So at least the controller is responding to something. That's a good sign. How were you trying to launch the game? Were you using the mouse to launch the game, and it didn't work? What error does it say?

[kingzfn]

@Ivan There is no error, it just doesn't have the option to launch the game (play button). I assumed this was because it isn't detecting the controller but I found when I tried it on my GF's Windows laptop, the play button is there even without a connecting a controller. So it must be a problem with the Chromebook, I guess it is not compatible or something.

[Ivan]

@kingzfn Ok so it's not really a controller issue. What is the version on your Chrome browser and Chromebook? I had issue launching games from Chromebook yesterday, it turns out I had to update to the latest version first. Can you try that and see if it works? If not, can you post a screenshot of the screen when you're trying to launch a game?

Edit: nvm I saw you already posted your Chromebook version. 

[kingzfn · Accepted solution]

Hey Ivan thanks for you help. I have figured out the issue. It has to do with a Chrome extension I am using. I'm not sure which one yet but when I tried it in incognito mode, it works fine. Here is a screenshot in case it helps anyone else. Again thanks for the help!

Edit: The culprit was an extension called AutoPlayStopper 

https://chrome.google.com/webstore/detail/autoplaystopper/ejddcgojdblidajhngkogefpkknnebdh

[raquaz]

can one of you guys help me! i cant hook my controller to my chromebook.

[iwj514]

I also would like to know the answer. I have a ASUS Chromebook with latest updates installed and Chrome is up to date but I can't seem to get the controller to work with stadia.