cancel
Showing results for 
Search instead for 
Did you mean: 
UltraHunter
Stadia Player
Stadia Player

Connection issues PC

I'm wondering if anyone can help as this is driving me nuts.

Stadia's own connection test tells me I have 215Mbps and my connection is "great".  My ping is around 11.  But every time I try to launch a game, it says my connection isn't stable enough.  

I've run through the troubleshooting steps (Yes I'm on 5G, Yes I'm close to my router, no there's no VPN, yes I'm using the correct firewall settings etc.  EVERYHING looks peachy.....until I try to play.  

I'm wondering now if it's something to do with my ISP (Comcast Xfinity) in my area, as I feel like I've exhausted everything else.

Any ideas?

0 Kudos
3 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

@UltraHunter 

Hmm did you try to run a Chrome incognito window?

1 Kudo
UltraHunter
Stadia Player
Stadia Player

Oh. My. Goodness. Thank you!

0 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

@UltraHunter no problem. :slightly_smiling_face:

If this worked you can fix it with clearing temp files and check which Chrome extensions could be causing this. Mostly it is a add blocker which you have to whitelist stadia.google.com.

1 Kudo