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Nohînn
Founder
Founder

Computer capable of 4K, only working if accelerated video decode is disabled

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Hello,

I have an i7 8700k cpu, RTX 2080 Ti gpu, 16GB RAM and Windows 10 Pro. 600Mbps down/up (wired). No browser extensions.

However I've been experiencing quality drops in Chrome that makes it impossible to reach an Excellent connection.

I've been doing some tests.

1) Tried disabling hardware acceleration. The connection was more stable, no quality drops, and reached Excellent connection with 4K. But some games were stuttering.

2) Enabled again hardware acceleration. The connection was dropping quality again, could not reach 4K, but the games were running flawlessly.

3) Went to chrome://flags and set #disable-accelerated-video-decode to Disabled. The connection was as in test number 1, stable and reaching 4K. And the games are running flawlessly as in test 2.

 

Can anybody explain why I cannot have 4K with no quality drops, without disabling accelerated video decode? My specs should be more than capable.

 

Thanks

 

Edit: Changed gpu energy mode in NVIDIA Control Panel and looks like it fixes the issue.

1 Kudo
Best Response
Nohînn
Founder
Founder

Sure, I set maximum performance mode exclusively for Google Chrome. Also changed ultra-low latency setting just in case.

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4 Replies
Pwn0gr4phy1990
Community Member

If I might ask, what did you change your energy mode to and also what GPU are you running?

1 Kudo
Pwn0gr4phy1990
Community Member

Actually never mind on what GPU you're running, but if you could please tell me what energy mode you set in Nvidia Control Panel that'd be great. Thanks!

1 Kudo
Nohînn
Founder
Founder

Sure, I set maximum performance mode exclusively for Google Chrome. Also changed ultra-low latency setting just in case.

1 Kudo
Pwn0gr4phy1990
Community Member

Thank you! This worked wonders! Kudos for you my friend!

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