Hello,
I just bought a new HP Chromebook x2 2021 model that has a Snapdragon 7c processor. I also have a new HP Elitebook. On the new Chromebook I only get "Fair" for performance and stadia is choppy. On the elitebook Stadia is smooth as normal with an excellent rating. I own 3 CCU's all wired in and fine. I also own a Samsung Galaxy S20+ that works great as well.....
I don't believe it's my network since every device besides the new X2 works fine. I took the device back and got a replacement. Same issues occur. Anyone else have this Chromebook and having issues? Is this device just not powerful enough to run stadia games?
Hi @GreatMilenko,
I don't have that particular Chromebook, but my Lenovo Chromebook Duet (powered by a much lesser MediaTek Helio P60T chip versus the HP's SD 7c) is my preferred Stadia gaming device, and I haven't had any performance issues with it. Based on the comparisons I've read, the HP should really beat the snot out of my Lenovo.
Have you tried launching Stadia in an Incognito browser window to see if that makes a difference?
You could also try logging onto your Chromebook as a guest and testing it that way; that would help to rule out any local profile settings or extensions that might be interfering.
Let me know how it goes!
Just tried a Guest Login and still same FAIR connection. I'm going to order a USB C adapter to wire it in just to rule out this Wi-Fi chip 2 X2 11's and same performance on 2 different internets (Gigabit and 200+).
Another oddity on this laptop is that it skips on YouTube with 60fps content at 1440p which the screen supposedly handles. You can see like a slight skip / buffer but internet connection, speed tests, ping tests are ALL normal. 300+ download, pinging to stadia and Youtube all results as low ms with no big spikes.
Have you tried toggling the chrome://flags/#ignore-gpu-blocklist flag to see if it makes a difference?
It's about the only other thing I can think to try aside from testing a wired connection once you're able.
Didn't work but as an example of the YouTube video if I'm reading it right the buffer health is healthy but it's still dropping frames like crazy.
So that's a bit beyond my skill to interpret, but your observations seem to make sense to me. I think I'm out of ideas at this point, but I look forward to hearing the results of the wired connection test. Please keep us updated!
Ordered a network adapter I'll try this out before ruling this X2 11 as a problem. 2 new devices same issue so I don't think it's hardware. Or could be a **bleep**ty wifi adapter ...or chrome os bug.
Edit: Or it is the processor 7c since it's gen 1 and is compared to a pentium level.
So further testing....
I changed the channel to Beta and downloaded R94 no change. So switched back to stable relase. My X2 11 went back to Chrome OS 92. Connection in Stadia went back to Excellent but kept using Software VP9 which was skippy but connection was good. I updated to stable release 93. Back to FAIR stadia connection. I have zero clue what the differene is nor who to give this information to. But now it used Hardware VP9 and frames were good just connection was FAIR and it didn't play well.
I think this is a Chrome OS bug with the x2 11.
I'd definitely suggest sharing your findings both with the Stadia team as well as the Chrome OS one. For Stadia, click on your profile icon at the top of the Stadia web page and select the Feedback option. For Chrome OS, press [Alt] + [Shift] + I after reproducing the issue.
I already did but took back the chromebook.