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Nirriti
Stadia Player
Stadia Player

Black Screen after 2 minutes of gameplay

Greetings,
I've been playing for 2 months without major issues and since 2 days Stadia is basically unplayable due the black screen that occurs everytime I play any game for longer then 2 minutes. 


I was playing on Chrome on Windows over bootcamp (iMac 5k 2015).
Also tried playing today on Mac OS to check if it's Chrome or Windows issue, but the black screen happens there too.


I'd appreciate any help. I tried many tips but all failed.
-updated drivers
-was messing with flags
-turned off graphics acceleration in Chrome
-router restart
etc.

Cheers.

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4 Replies
Nirriti
Stadia Player
Stadia Player

Greetings,
I've been playing for 2 months without major issues and since 2 days Stadia is basically unplayable due the black screen that occurs everytime I play any game for longer then 2 minutes. 


I was playing on Chrome on Windows over bootcamp (iMac 5k 2015).
Also tried playing today on Mac OS to check if it's Chrome or Windows issue, but the black screen happens there too.


I'd appreciate any help. I tried many tips but all failed.
-updated drivers
-was messing with flags
-turned off graphics acceleration in Chrome
-router restart
etc.

Cheers.

0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Nirriti I'm going to merge this post to your most recent post that's the same as this post. In the future, please do not create duplicate post, to make it easier to focus the discussion. Thanks!

https://community.stadia.com/t5/Stadia-on-Chrome/Black-Screen-after-2-minutes-of-gameplay/m-p/52432

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Nirriti - I haven't really experienced this kind of issue, so not sure what I can do to replicate. Just curious, has this been going on for a while? There might be some disruption in your internet service to prevent stable Stadia experience.

Other than that, you can check out the following article and see if you can try some of the tips, see if they help

https://support.google.com/stadia/answer/9595943 

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
2 Kudos
Nirriti
Stadia Player
Stadia Player

Greetings @Ivan
thanks for your reply.

First of all, thanks for deleting one of my posts, I wasn't sure If I've put it in the right category at first :slightly_smiling_face:

This has been going since couple of days. Before this black screen could happen once in a while, but it was rather rare. (once or twice in a week and I was playing one to few hours a day) I can say it didn't affected my gameplay that much.

But since few days it happens everytime after 2-3 minutes of gameplay. Also now I can confirm that during black screen I'm still able to access stadia UI by pressing shift+Tab.
Speedtest on your site says I'm getting around 21mb/s.

I'm pretty sure nothing has changed on my side... I haven't really changed any settings as far as I'm concerned. So I'm really clueless what could have triggered it.  It just started to happen at friday night and since then I tried few tips I found on the net but all failed.

P.S.: The only change I can think of is that I added someone to my family, so they can access the game too. But I don't think it has anything to do with it 

UPDATE:
I just tried stadia on different network and it seems to work with no issues here. The thing is this network is not at my house and I still don't know what is causing it at my place.

With regards,
Nirriti

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