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G4MERD3V1L
Community Member

problems when opening games i keep getting error that connection is not stable.

hello every one i hope i can get some help. I have xfinity as my internet provider. 3 weeks ago i had to get a gate way from them and it was working find i set it up as bridge mode to use my own router. stadia was working wonderful. i was playing at 4k hdr no problem at all on my ccu connected with ethernet cable.

But yesterday i tried to open a game and kept on getting this error that my connection was unstable.  so i decided to try my pc and the same error show up both are using ethernet cable. 

I did a factory reset on the gateway but this time i decided to use that. so while i connected my ccu to the wifi from there i still get this problem along side other. Today i went to get a replacement. got home and i connected the new gateway but Im still getting this message. for now i cant play. 

is there a way to fix this on wifi i get around 173mbps. 

how do i fixed this ? 

does port forwarding help with this  ? if so what port to foward

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2 Replies
Babaganuche7
Founder
Founder

Your issue sounds.... complex. You may want to ask in the official stadia discord in the unofficial support channel. Lots of helpful people there.

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G4MERD3V1L
Community Member

thank you i join and asked there as well

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