I haven't used stadia in a while and the last game i played was the crew 2 and its perfectly fine but all the other games i have wont open. I tried to open them but the only thing that happens is the spinning circle appears and stadia goes dark and nothing loads. I tried looking up my games on google and opening it from there but it always says, "Looks like you cant access this game." I went to the store and opened a trail for 60 mins of a new game and it worked and launched perfectly fine so it seems like my old games don't open for some reason and I don't have access to them, even though I paid for them and everything. I have over 300 hours on all of them combined and I don't wanna lose the games and stuff any help will be appreciated
yeah i found out the problem tho it was age restricted
You play on PC, right? Try in incognito mode in your browser.
Also try if you can on the mobile, both in the browser and in the application.
This way we can isolate possible problems.
incognito mode didn't work and browser on my phone didn't either but the games load in the app. In the app I tried to search the games up in the store but it didn't show the games instead it showed games similar to them so I still don't have access to the games but I'm still able to open and play them just don't have access to the store page. it seems like browser is the problem apart from not being able to access the store page on mobile
@SkippySkipper I'm a bit confused. So you're saying the game loads if you try to open from the phone app? But when you search the games in the store they don't show up? Can you share a screenshot when you have the issue? Or video capture maybe.
yeah i found out the problem tho it was age restricted
@SkippySkipper Ah of course. I should've known. For whatever reason, I forgot to think of this possibility. Thanks for letting us know.
What I'm confused though, how were you able to play the games before? Did you change the age of your Google account?
i probably did
@SkippySkipper Are you on VPN by any chance? Also, which country are you accessing the games from? I'm not saying this is a definite cause, but the more information we have, the better. Also, which games have you been trying that are having issues? Did you buy the game yourself, or was it part of family plan?
I don't think I have a vpn installed on my pc and I'm playing stadia from the us. and almost all my games (watchdogs 2, red dead redemption 2, rainbow six extraction and nine to five) don't work except for the crew 2 i tried to play a 60 minute trial for human fall flat and it worked perfectly too so its probably my old games that have the problem. I also bought the games myself