I've tried multiple headphones and they all have crackling audio when plugged into controller. I have an "excellent connection" and audio sounds fine from tv. has anyone else experienced this behavior? Please advise.
I've experienced the same usually in the the initialisation of a game. Destiny 2 and samurai shodown both had crackling on loading but seemed to die down later on
I've tried diferent headsets and I always get really afwul quality audio. I have an excelent connection (600MB) but the audio is terrible anyways.
I've expirienced low audio quality sometimes, through wifi connection both chromecast and controller. Maybe because the wifi signal not for the bandwidth I think. With the same controller but with cable usb-c connected everything goes fine always so It looks like the problem could be the wifi signal or something like that.
Same issue here. I have the Rig 500 and it has cracking when plugged in over WiFi. I haven't tested when connected via USB.
After troubleshooting with support, they determined my controller was defective and are sending me a replacement.
yes, the replacement works fine. It was definitely faulty hardware
Sorry, it turns out the replacement had the same issue. However, I am convinced that the replacement was a used controller, possibly one returned for this same issue
Same issue, cracking sound and my headphone works good anywhere else.
To talk to support, go to https://support.google.com/stadia and click on "Contact us"
Same problem, have tried two different wired headsets. Only “fix” So far for me is to lower overall stadia volume so that the crackles dont bother me as much
Having the same issue on a Mac. Funny enough I don't use headphones but the moment I open Stadia in the Chrome Browser it says headphones are connected. I pinned the problem down to being purely a problem in the Stadia app/website. When I open a browser window and play a youtube video I get a clean sound. The moment I open a new browser window and load Stadia I get the cracking / static sound from the youtube video playing. Closing the browser window with the Stadia webpage turns the sound back to normal and clean again.
Same problem here, Mac running MacOS Catalina v 10.15.5 Chrome version Version 83.0.4103.61 (Official Build) (64-bit).
Workarounds:
Option 1. Using headphones over bluetooth gives distorted and thin sound, all other sources playing at the same time is perfectly fine. Plugging in and using 3.5mm is a solid workaround for now for also using the Microphone.
Option 2. Leaving the game chat works if you are not in a game where you want to be able to talk with your squad.
MOMENTUM M2 AEBT:
Default Input Device: Yes
Input Channels: 1
Manufacturer: 82
Current SampleRate: 8000
Transport: Bluetooth
Input Source: Default
MOMENTUM M2 AEBT:
Default Output Device: Yes
Default System Output Device: Yes
Manufacturer: 82
Output Channels: 2
Current SampleRate: 48000
Transport: Bluetooth
Output Source: Default