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Qreedence
Community Member

Yet another post: Ordered the 6th of June!

I get it. It's busy at HQ. Google's ability to sent mails is out of the question. Or so you'd believe. After Grace's answer on a post yesterday I felt confident I had my code by now. I ordered it the minute I could from the website, and my friend did so a few minutes after me. Another friend, who ordered it about three hours later has his code, and so has my friend who ordered it roughly the same time as me. I've tried the usual approaches: support (closed for over 12 hours now), social media (no response in over 12 hours now) and Discord (although this isn't a google monitored server, I'd reckon someone's keeping an eye out). My question is simple. When will the Stadia team keep up with the promise? Launch day is well over by now, and lots of us still do not have our codes. Contacting support is impossible and the answer that was given on another post is blatantly false: I haven't received my code as you described.
1 Kudo
3 Replies
Silky
Community Member

I managed to speak to support about 40 minutes ago. They said I should expect a code soon after shipping confirmation. That was yesterday. Ordered June 7th, still no code, my shipment arrives in a few hours. We won't get any 1st class names now. This is **bleep**ing bull**bleep** now.
1 Kudo
Qreedence
Community Member

Yep. Hard to believe a company like google is unable to send mails.
1 Kudo
davidking
Stadia Player
Stadia Player

Have you got the shipping confirmation for your order yet? You should get your activation code after getting the shipping notice. From a lot of posts I've seen on here and Reddit, Stadia support are advising it may take 3-5 business days and to contact them if you still haven't received the code by the end of the week.

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