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byrq
Stadia Player
Stadia Player

Xbox one controller - stadia not reacting after some time.

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Hello

For around 10 month i was using xbox one controller with original bluetooth dongle to play. Since around one week i am facing a huge problem to play on stadia using it. After some time (between 1 minute and 30 minutes) stadia is not responding on my buttons. Its not showing that controller is disconnected. It just stopped reacting on any buttons. Even when i take control using Keyboard and mouse stadia is reacting on it but not on gamepad. When i reconnect controller it shows "controller disconnected" and "controlled connected" quite immediately. I changed for new batteries several times, I test it on one PC and on one Laptop. On both i used original dongle and after that i used build in bluetooth, and also tried  directly by cable. All cases i have same error. Also when problem is showing on sadia i can still use controller in different palces/games (without restaring in the meantime when stadia is turned on and not reacting). Only stadia is no more working with it. Sometimes it works for 2 minutes sometimes 20.

Does anyone know solution or had similar problem ?

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Best Response
JamesFromGoogle
Community Specialist
Community Specialist

Hi @byrq,

Thank you for the response. Sadly, the bluetooth dongle version of the Xbox controller are not officially supported. You'd need a wired version of the Xbox controller. Please see here for a full list of compatibility. Depending on what set up you use, you may be able to try our new Phone Link feature. I hope this answers your question. Let us know if you need anything else.


Best,

James

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4 Replies
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hi @byrq - What type of Xbox one Controller version are you using? Not all of the versions are fully compatible at this time. 

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byrq
Stadia Player
Stadia Player

Hello

My xbox controller is separate boughted device (without console just controller) with original dongle bluetooth. Inside i see probably version of controller which is M1142084-007.

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JamesFromGoogle
Community Specialist
Community Specialist

Hi @byrq,

Thank you for the response. Sadly, the bluetooth dongle version of the Xbox controller are not officially supported. You'd need a wired version of the Xbox controller. Please see here for a full list of compatibility. Depending on what set up you use, you may be able to try our new Phone Link feature. I hope this answers your question. Let us know if you need anything else.


Best,

James

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JeranFromGoogle
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

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