cancel
Showing results for 
Search instead for 
Did you mean: 
classicgamer
Founder
Founder

Where is the extra buddy pass?

Jump to Best Response
Hi, I was very happy with the news everyone would receive an extra buddy pass to give away. I looked forward to add my son, since family members also need a buddy pass to gain access to stadia. The problem is I haven't received the extra buddy pass. I'm a founder since and have the blue controller, so I assumed this was for everyone.
Tags (1)
0 Kudos
Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @classicgamer,

indeed as a Founder you should have gotten an extra buddy pass. Have you checked your Stadia App already?

Normally the buddy pass should instantly pop up there.

If it doesn't, you could try these steps to try to fix the Stadia App, but if this doesn't help, try to reach out Stadia support as they might have more steps for you or maybe they are even able to give you a new one.

View Best Response in original post

1 Kudo
4 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @classicgamer,

indeed as a Founder you should have gotten an extra buddy pass. Have you checked your Stadia App already?

Normally the buddy pass should instantly pop up there.

If it doesn't, you could try these steps to try to fix the Stadia App, but if this doesn't help, try to reach out Stadia support as they might have more steps for you or maybe they are even able to give you a new one.

1 Kudo
classicgamer
Founder
Founder

Thanks for the answer, sadly it didn't work. Still have a v-sign in my buddy pass. I've send a personal message using Twitter. Hope they help me soon. 

0 Kudos
Deleted User
Not applicable

@classicgamer I would try the live chat support first. You might get a faster response with fewer steps that way.

0 Kudos
classicgamer
Founder
Founder

After sharing my serial number they've send me the key. Very happy with that :beaming_face_with_smiling_eyes: great and quick service. 

2 Kudos