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Community Member

Where is my code?

I paid so I could secure a name on Jun 6th but I don't have my code yet.
5 Kudos
7 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

Have you received shipping notification for your order? If yes, then hopefully you should get it soon, that's what's supposed to trigger the activation codes distribution. I'm still waiting for mine as well (order was shipped earlier this morning)

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Stadia Guides are not employed by Google. Opinions are my own.
0 Kudos
Lightfored
Community Member

Why is the shipping notifications required to get the key.?

0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Lightfored I don't know the reason, but this was mentioned in the Reddit AMA by Google last week:

https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7...

BUT here's the good part. Stadia IS NOT A BOX! You don't need our hardware to start playing, remember? Right after we ship your order (but not earlier than 9AM PST 11/19), we'll send you an email with the invite code. You can use it immediately to create your account and reserve your Stadia name in the Stadia app on Android or iOS. Just for clarity: the first day is a little special, if we ship your order on 11/18, you’ll receive the code on 11/19

Obviously that hasn't been happening for everyone today, but I'm staying hopeful :slightly_smiling_face:

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Stadia Guides are not employed by Google. Opinions are my own.
0 Kudos
Jonesy
Founder
Founder

Bad news - I have my Stadia hardware, delivered early this morning - there is no code in the box. Google has not yet e-mailed me a code. So far my Stadia experience has been: Plug in and set up Chromecast Charge controller Press F5 in Gmail repeatedly for three hours.
2 Kudos
The_One
Community Member

Have you tried contacting customer support?
0 Kudos
NavyMech
Community Member

Still waiting on a call

0 Kudos
Jboy001
Community Member

I was chatting with support earlier and was told 24-48 hours for the code to be mailed, they should have included it in the box.

0 Kudos