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When we will get our codes it day three

I ordered ages ago and it day three and still no code I got my controller and the chrome cast customer service doesn’t work and no call back so idk how to get a resonable awnser
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5 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

When did you preorder? Google mentioned that everyone who ordered in June should have received their codes by last night, and that they're now pushing out codes for orders from July in the order in which they were placed.

Wish you the best and hope you'll receive it soon.

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Yeah so do I I placed it in September 28 I got the controller I tried to contact support and the whole deal to no response I get stuff happens just like Disney plus demand was more then they expected just is frustrating to not be able to get a difinitive update or least a resonable time table to know when it will come

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Or if they just mailed the codes in the box which would have been easier and sent it out too as a backup least I can set it up
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Visionary
Community Member


@Father_Wolf_God wrote:

Yeah so do I I placed it in September 28 I got the controller I tried to contact support and the whole deal to no response I get stuff happens just like Disney plus demand was more then they expected just is frustrating to not be able to get a difinitive update or least a resonable time table to know when it will come


Demand for Stadia cannot be more than expected because Google deliberately restricted the numbers of Founders edition so there couldn't be too much demand.

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Cooksey
Founder
Founder

Unfortunately, there was an issue causing codes to be sent out of order. You should receive your code by the day after you receive your package. I received my code yesterday and my package won't be here until Friday, but for many others it is backwards.
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