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TommyGonk
Stadia Player
Stadia Player

Video capture stuck at processing

The last few days when I record video captures on Stadia they get stuck at the processing stage for many hours, or even the next day.

What's the longest time it should take to process a video capture ?.

 

1 Kudo
11 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Do you mean the 30 seconds clip you can create while gaming?

https://support.google.com/stadia/answer/9582306

I noticed some delay, it could take some time for the clip has the best quality.

0 Kudos
JesusDQ
Stadia Player
Stadia Player

I have the same problem with videos (not photos), its still processing videos captured 48 hours ago.

I cant see the video, its not video at low quality like earlier.

1 Kudo
OkRuh
Stadia Player
Stadia Player

Sane here. Going on three days for me still processing. I just deleted it. Can't be bothered

1 Kudo
TommyGonk
Stadia Player
Stadia Player

I’m getting the same now, not even getting the low res video. Seems strange as it was working fine when I first started using Stadia a few weeks ago.

0 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Update regarding this issue:

"Thank you for reaching out. We are aware that some captures are taking a little longer than usual to process and we are currently investigating the issue. We apologize for the inconvenience."

2 Kudos
Loaflandia
Stadia Player
Stadia Player

Same issue here. All my cyberpunk bugs will have to remain unseen. 

0 Kudos
Bono88
Stadia Player
Stadia Player

Actually a workaround is to pass trough Google Takeout

 

https://takeout.google.com/settings/takeout?pli=1

 

It will includes all screenshots in jpeg and video clips in webm format.

 

Source: https://www.reddit.com/r/Stadia/comments/e0al12/how_to_download_game_screenshots_and_captures/

1 Kudo
JonDemand
Founder
Founder

So,  i followed the advice to use Takeout,  and the webm videos i downloaded are atrocious,  all choppy,  no matter which player i put them through,  is this why they're not actually making it to the Stadia Captures?  because they're horrible quality?

0 Kudos
OkRuh
Stadia Player
Stadia Player

Open them in VLC player. Don't use windows media player as it's out of sync for webm videos. Use vlc and if you want to do edits etc, convert it to mp4 using VLC player. Instructions here

0 Kudos
Anvnamnet
Stadia Player
Stadia Player

It is an issue with stadia servers probably. All we have to do/ can do is wait..

It is up to the stadia team to fix this issue. It is something they probably won't prioritize. 

0 Kudos
TommyGonk
Stadia Player
Stadia Player

Video capture seems to be working again

0 Kudos