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ChrisFromGoogle
Community Specialist
Community Specialist

Unable to launch games? Check here! (Updated 2:00PM PST 12/15)

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Update 2:00PM PST: This issue has now been resolved, and you should be able to resume playing games on Stadia. If the issue persists, please let us know. You may @ mention me specifically about this issue.

Hi all, we have received reports that gamers from different regions are having difficulties launching various titles on Stadia. We are aware of the issue and are seeking a quick resolution. I'll be merging all topics discussing this issue into this one so the conversation can be in one place.

I will update you all here when I have word that the fix has been rolled out! Thanks for your patience :slightly_smiling_face:

 

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Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Tini, can you confirm whether this issue resolved for you or not?

 

Could you also please confirm which endpoint you are using when you experience this? If you are playing on Chrome, please try opening the game in an incognito window and report back. Thank you!

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201 Replies
Malcolm1er
Stadia Player
Stadia Player

Exactly the same issue than others, CyberPunk 2077 get stuck on loading screen. All other games works fine @ChrisFromGoogle 

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ChrisFromGoogle
Community Specialist
Community Specialist

Thanks for the additional report. Can you please submit feedback in the app with #stillhavingissues somewhere in the body? Please mention me when you have done so. Thank you!

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi, please check again. You should be all set at this point. Please let me know if you continue to have problems.

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emceerad
Stadia Player
Stadia Player

sucks this is happening to us, but glad i am not the only one, thought i was and i was worried

 

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi @emceerad, if you are still experiencing the issue, please file feedback in the app and use #stillhavingissues somewhere in the body of the report. Please mention me here after you have done so.

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emceerad
Stadia Player
Stadia Player

@ChrisFromGoogle this is still happening to me, i chatted with stadia support to fix it and i am still getting the issue. I am in MST so this was fixed an hr ago that's great. do i need to do anything to fix it?

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emceerad
Stadia Player
Stadia Player

sent the feedback @ChrisFromGoogle 

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi, please check again. You should be all set at this point. Please let me know if you continue to have problems.

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emceerad
Stadia Player
Stadia Player

it does indeed work! thanks so much, this was driving me crazy, i do troubleshooting and tech support at times and i had NO CLUE what to do!

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Roqqau
Stadia Player
Stadia Player

Bought cyberpunk yesterday. Worked fine but not at all today. Press play in game menu screen, starts with title screen and then only goes to black screen. Same with destiny 2. So, problem on your end of the line perhaps?

If this is not resolved within a day I feel there really should be some sort of compensation.

Cheers!

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Kabu
Stadia Player
Stadia Player

cyberpunk still wont start for me help please.

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RyRedux
Stadia Player
Stadia Player

Still not working even though I’m hearing reports it’s been fixed. But I’m in the uk and still stadia isn’t loading cyberpunk!!!

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FND
Community Member

Hello I can’t play cyberpunk anymore, It looks like it’s stuck at the main screen where it says Presby to continue but now it says press to continue and I don’t use a PC some little confused where it’s getting from the spacebar from, here is a link to a screenshot, the background is moving so maybe it’s just a problem with recognizing whether the player is using a stadia controller or a keyboard and mouse?  https://stadia.google.com/capture/0ed7d6db-729f-43a3-a9d0-ac429a63f1e0

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internetislost
Stadia Player
Stadia Player

I can load Cyberpunk 2077 until the initial screen. Then chose "Continue" to keep playing my game from yesterday, screen will go black while music plays in the background. Nothing happens, game won't load.

Same effect both on chromecast and Browser. On my phone i get a message "Stadia had a glitch".

Any solution?

 

Thank you

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I just started having this issue today while trying to load cyberpunk.

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robozean
Stadia Player
Stadia Player

Hallo das spiel cyberpunk lässt sich nicht mehr starten, es kommt eine fehlermeldung und darunter steht sie können das spiel jederzeit wieder starten, drücke ich auf den ok button lande ich wieder auf der hauptseite von stadia!!!!

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Mitteschnitte
Stadia Player
Stadia Player

@ChrisFromGoogle I experience the same loading issue (both on Chromcase Ultra and Chrome browser) with Cyberpunk while other games work fine.

Thanks for looking into this!

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MikeK
Founder
Founder

Still have issues

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Gurraburra
Stadia Player
Stadia Player

I live in Sweden and i'm still unable to launch the game session for Cyperpunk 2077 which means i can't play the game at all. @ChrisFromGoogle 

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Slayer23
Stadia Player
Stadia Player

I just bought Cyberpunk 2077 and it won’t get past the connection screen. After loading it tells me to reopen the game to play. Any help. If not I would like a refund please. Thanks 

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Hannaj007
Stadia Player
Stadia Player

Hey Chris, I have the same issue here, my game won't open on chrome on my laptop but it opened on my phone. I tried opening fifa 22 on incognito and it opened into the game as if has already loaded however it disconnected after a few mins saying i need better connection to play... i have been playing this whole week and my internet hasnt changed. 

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JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,
This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get better visibility in our community.
Thank you,
James

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