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ChrisFromGoogle
Community Specialist
Community Specialist

Unable to launch games? Check here! (Updated 2:00PM PST 12/15)

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Update 2:00PM PST: This issue has now been resolved, and you should be able to resume playing games on Stadia. If the issue persists, please let us know. You may @ mention me specifically about this issue.

Hi all, we have received reports that gamers from different regions are having difficulties launching various titles on Stadia. We are aware of the issue and are seeking a quick resolution. I'll be merging all topics discussing this issue into this one so the conversation can be in one place.

I will update you all here when I have word that the fix has been rolled out! Thanks for your patience :slightly_smiling_face:

 

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Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Tini, can you confirm whether this issue resolved for you or not?

 

Could you also please confirm which endpoint you are using when you experience this? If you are playing on Chrome, please try opening the game in an incognito window and report back. Thank you!

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201 Replies
campersau
Stadia Player
Stadia Player

Now I could launch the game again with the new patch 1.04: 

Cyberpunk 2077.jpg

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Initially it wasn't loading.  I did get it to open by opening another game (Super Bomberman), closed Super Bomberman right after it opened and then went back into Cyberpunk 2077.  At that point Cyberpunk 2077 opened without any issue.

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1L3DGaming
Stadia Player
Stadia Player

Cyberpunk 2077, same as many recent comments. Tried running on chromecast ultra and oneplus 7t pro

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steekutsi
Stadia Player
Stadia Player

Everything works fine from Italy.. But the version now is updated to 1.04 while before it was showing 1.02. I guess probably servers have just been down for a while during the update.
try now and everything should work fineImmagine.png

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electricalife
Stadia Player
Stadia Player

cyberpunk.jpg

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BTUBTUBTUBTU
Stadia Player
Stadia Player

having the same issue but glad it's gonna be sweet- I was playing fine earlier but was 1.02 - happy to see the 1.04 is here.

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Iscange
Stadia Player
Stadia Player

Da questa sera Cyberpunk mi si blocca nella schermata precaricamento

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Gregg
Stadia Player
Stadia Player

Salve, ieri ho comprato Cyberpunk 2077 e ho iniziato a giocarlo. Ho salvato il gioco e sono uscito . Stasera non si avvia, esce la schermata iniziale ma non parte . Tutti gli altri giochi sono funzionanti . Si è per caso riscontrato un problema con l'ultimo aggiornamento ? 

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KingRoy
Stadia Player
Stadia Player

CP 2077 couldn’t get it running all evening ... lovely background with the yellow contrast though

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Portonalga
Stadia Player
Stadia Player

Well, it appears that I'll have to spend time with my family instead of playing Cyberpunk.:sad_but_relieved_face:

I don't fail, I excel at finding out what doesn't work!
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Krosan
Stadia Player
Stadia Player

It's working for me now

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bizarrojosh
Stadia Player
Stadia Player

Thank you team for your update. I can now access cyberpunk as of 4:36pm EST

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bizarrojosh
Stadia Player
Stadia Player

I did lose about 30 minit of play time though :disappointed_face:

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S3RO
Founder
Founder

Cyberpunk is working again !

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Abrelax
Stadia Player
Stadia Player

I managed to  get CP2077 started by first starting human fall flat  in the free  games list (cyberpunk was already running in the background and was stopped) . Had to register for the free 30 day pro sub to get access to another title to start though 🥺.

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Portonalga
Stadia Player
Stadia Player

It's working now for me.

I fired up watch dogs legion, quit, fired Cyberpunk again, and I'm playing.

I don't fail, I excel at finding out what doesn't work!
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alpha_21
Community Member

@ChrisFromGoogle Still the same issue. Cyberpunk freezes on the second screen, nothing happens afterward. Tried the obvious troubleshooting and different platforms(laptop, TV with Chromecast ultra). 

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi @alpha_21, thanks for reporting. Which region are you in?

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alpha_21
Community Member

Hi @ChrisFromGoogle , I am in California 

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi again, could you please file a new feedback in the app about this? Please be sure to include #stillhavingissues in the body of the text field. We will continue investigating in the meantime.

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sfranzt
Stadia Player
Stadia Player

Hi @ChrisFromGoogle 

Unfortunately Cyberpunk is still not working for me on any device (tried with different connections). Any idea what to do?

Region is Europe / Germany

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi again, could you please file a new feedback in the app about this? Please be sure to include #stillhavingissues in the body of the text field. We will continue investigating in the meantime.

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sfranzt
Stadia Player
Stadia Player

@ChrisFromGoogle Works now! Thank you guys

(I think I tried about 47 times to start the game today. **bleep** Im hooked :slightly_smiling_face:

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi, please check again. You should be all set at this point. Please let me know if you continue to have problems.

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TheGreatWar
Founder
Founder

Still won't load for me.

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi again, could you please file a new feedback in the app about this? Please be sure to include #stillhavingissues in the body of the text field. We will continue investigating in the meantime.

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi, please check again. You should be all set at this point. Please let me know if you continue to have problems.

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jaymirry
Stadia Player
Stadia Player

Still won't load for me.

Region: Europe / Germany

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi again, could you please file a new feedback in the app about this? Please be sure to include #stillhavingissues in the body of the text field. We will continue investigating in the meantime.

0 Kudos
ChrisFromGoogle
Community Specialist
Community Specialist

Hi, please check again. You should be all set at this point. Please let me know if you continue to have problems.

0 Kudos