cancel
Showing results for 
Search instead for 
Did you mean: 
ChrisFromGoogle
Community Specialist
Community Specialist

Unable to launch games? Check here! (Updated 2:00PM PST 12/15)

Jump to Best Response

Update 2:00PM PST: This issue has now been resolved, and you should be able to resume playing games on Stadia. If the issue persists, please let us know. You may @ mention me specifically about this issue.

Hi all, we have received reports that gamers from different regions are having difficulties launching various titles on Stadia. We are aware of the issue and are seeking a quick resolution. I'll be merging all topics discussing this issue into this one so the conversation can be in one place.

I will update you all here when I have word that the fix has been rolled out! Thanks for your patience :slightly_smiling_face:

 

48 Kudos
Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Tini, can you confirm whether this issue resolved for you or not?

 

Could you also please confirm which endpoint you are using when you experience this? If you are playing on Chrome, please try opening the game in an incognito window and report back. Thank you!

View Best Response in original post

0 Kudos
201 Replies
Deleted User
Not applicable

Second splash screen, no activity. No spinning circle on the bottom left corner.

Same behavior on phone (P2Xl) and CCU. Rebooted both, same result.  

Other games ( Destiny, F1, Avengers) load just fine. 

Any know outages or hint to get this running?

8 Kudos
Don_Ivo
Stadia Player
Stadia Player

I got the same issue here. Doesn't work on pc nor on tv

0 Kudos
Don_Ivo
Stadia Player
Stadia Player

Still does'nt work here. Nobody else got this problem? Anyone that can help?

0 Kudos
ArcyPijak
Stadia Player
Stadia Player

I have the same problem

0 Kudos
Julaw
Stadia Player
Stadia Player

I got the same problem. Loading until the second loadscreen. i also get some message inbetween the two screens but its too fast to read it... after that nothing happens.

Funny thing is, i tried to load it on my tablet and that worked just fine. But playing the game with touchpad is not an option..

My Controler and Chromecast are still on their way, so can't try that either. Very frustrating.

2 Kudos
Akaroc
Stadia Player
Stadia Player

I have also had the same issue with Cyberpunk. Tried on PC (Chrome browser), Mobile App (WiFi and Mobile Data, and Chromecast Ultra (TV). Other games seem to load just fine on Stadia so it isn't a connection issue.

1 Kudo
Haggim
Stadia Player
Stadia Player

I have same problem with CYBERpunk. Yeasterday everything worked just fine. Today I'm just unable to lunch it. Other games just work fine. I think google has made some update in stadia, because different menu surprice me today.

0 Kudos
Deleted User
Not applicable

I'm suspecting the 1.04 patch. Seems it is being rolled out. 

Kinda sad though, on Stadia we shouldn't need to wait on patches and updates. 

0 Kudos
ssewad
Community Member

haha - I think we just heared what we wanted to hear... we do not need to wait for patches or updates ... but still need to wait if something bad happens... yesterday yt and other services were down... :winking_face: I think stadia is just a little section compared to the video empire..

lets just hope the find the person who pulled out the cable :face_with_tongue:

0 Kudos
campersau
Stadia Player
Stadia Player

I got it loading once but closed the session, now it does not start anymore. I have seen that the version was 1.04 so it might be related to that.

0 Kudos
RobertPL
Stadia Player
Stadia Player

Same thing, worked fine yesterday, now can't access the game whole day. And I've just recommended buying Cyberpunk on Stadia to my friends :disappointed_face:

1 Kudo
MadVox
Stadia Player
Stadia Player

Same issue, started for me last night and has carried on into today. Other games work great. Contacted Stadia support and they told me it's not on their end it's CD Projekt Red. Seems weird that if it's the 1.04 update that it would still be down.

0 Kudos
Krosan
Stadia Player
Stadia Player

Same issue, only on Cyberpunk, seems almost 13 hours down so far 

0 Kudos
Jlevy1126
Stadia Player
Stadia Player

This is still happening for me. But only for CP77, other games seems to launch fine. Tried on multiple devices on the approved list. 

0 Kudos
Mckinney
Stadia Player
Stadia Player

Like many of you probably I downloaded stadia just for cyberpunk2077... the game stopped loading and I launched a free game (Laura croft) and it stated cyberpunk was still on and did I want to close it.

I closed cyberpunk2077 started Laura croft then after it loaded up went back to cyberpunk2077 and it worked!!

Hope this helps you. 

0 Kudos
vazo
Stadia Player
Stadia Player

I've just purchased   it and  and i never get passed the first loading screen.
I have a good connection  just checked.
Is it possible  that  the servers are overloaded currently?

1 Kudo
potteigerr
Stadia Player
Stadia Player

what graphics card do you have

 

0 Kudos
vazo
Stadia Player
Stadia Player

Why is that matter in a streaming service ? I have an 1050 gt

0 Kudos
V3ntilator
Stadia Player
Stadia Player

Server issues at the moment.

0 Kudos
Fuzzedup
Stadia Player
Stadia Player

Hi, I’ve started cyberpunk through the chromecast but it’s stuck on the main loading screen, all my other games work fine. Is this a capacity issue ??

3 Kudos
Streetrip
Stadia Player
Stadia Player

Ditto, stuck on main loading screen. First attempted at 1820 GMT today. Issue has persisted.

1 Kudo
Mindtraveler
Stadia Player
Stadia Player

Same problem here. On Chrome Browser and Smartphone. Little frustrating as other games seem to run normally.

May somebody restart the servers please? :grinning_face_with_smiling_eyes:

0 Kudos
SaitamaNL
Stadia Player
Stadia Player

Same issues here.

Destiny 2 works fine just like FFXV but cyberpunk is stuck at the second load screen after pressing play.

0 Kudos
Alpakacino
Stadia Player
Stadia Player

There was a tweet that new patch has been installed on Stadia. Maybe that is the reason ...

 

0 Kudos
IceOnly
Founder
Founder

Same here :neutral_face:

0 Kudos
sfranzt
Stadia Player
Stadia Player

Same problem here. Worked well yesterday but today I cannot get into the game but I am stuck on the loading screen. Other games work just fine.

I got some Stadia-Support via Twitter  but nothing helped so far. I´ve tried:

- Incognito mode

- cleared cache

- reinstalled chrome

- disabling extensions

- different browser

- restarting router & PC many times

- tried different (mobile) connections

- tried a different device (mobile)

- opened specific ports on the router (Stadia suggestion)

- changed primary and secondary DNS of the router (Stadia suggestion)

- Manually enabled Java Script for goo.gle/2ssMSvi. (Stadia suggestion)

1 Kudo
S3RO
Founder
Founder

I have the same problem. 

0 Kudos
Tini
Stadia Player
Stadia Player

Hello,

I am trying to launch Sekiro and it doesn't work. I get to the main menu and select continue, the game starts loading but doesn't start.

All other games are working. 

Is there anybody else having the same issue? 

Thanks 

0 Kudos
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Tini, can you confirm whether this issue resolved for you or not?

 

Could you also please confirm which endpoint you are using when you experience this? If you are playing on Chrome, please try opening the game in an incognito window and report back. Thank you!

0 Kudos