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ChrisFromGoogle
Community Specialist
Community Specialist

Unable to launch games? Check here! (Updated 2:00PM PST 12/15)

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Update 2:00PM PST: This issue has now been resolved, and you should be able to resume playing games on Stadia. If the issue persists, please let us know. You may @ mention me specifically about this issue.

Hi all, we have received reports that gamers from different regions are having difficulties launching various titles on Stadia. We are aware of the issue and are seeking a quick resolution. I'll be merging all topics discussing this issue into this one so the conversation can be in one place.

I will update you all here when I have word that the fix has been rolled out! Thanks for your patience :slightly_smiling_face:

 

48 Kudos
Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hi @Tini, can you confirm whether this issue resolved for you or not?

 

Could you also please confirm which endpoint you are using when you experience this? If you are playing on Chrome, please try opening the game in an incognito window and report back. Thank you!

View Best Response in original post

0 Kudos
201 Replies
Ridder
Stadia Player
Stadia Player

I've just started using stadia and am using the chrome browser on windows with an xbox controller. Now when browsing the home screen you get this boop sound whenever you press the A button, unnecessary but okay. However, that sound keeps playing even when in a game which is totally ruining the experience for me. I've found no way to turn the sound off and the A button is used quite a lot in most games. 

Can anyone tell me why this happens and more importantly, how to stop it? Thanks.

 

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simoneb1x
Stadia Player
Stadia Player

Hello, I am not being able to play cyberpunk. After starting from stadia, it remains in onboarding.

simoneb1x_2-1608058450294.jpeg

does anyone have the same problem as me?

 

27 Kudos
MrRukas
Stadia Player
Stadia Player

I'm running into the same issue with Cyberpunk and Destiny 2.

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Andrey
Stadia Player
Stadia Player

Same issue, number 172 in support chat line

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simoneb1x
Stadia Player
Stadia Player

number 250 chat line. got any news?

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chachielectron
Stadia Player
Stadia Player

Same issue here

1 Kudo
Lienuss
Stadia Player
Stadia Player

And the same here.

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oncere
Stadia Player
Stadia Player

Same here

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RGC
Stadia Player
Stadia Player

Same issue here, already went through all the troubleshooting steps several times, what is going on?

0 Kudos
Drulex
Stadia Player
Stadia Player

Same here...

0 Kudos
dazbog
Stadia Player
Stadia Player

Same

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stormin
Stadia Player
Stadia Player

Exactly same issue :grimacing_face:

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disasterrific
Stadia Player
Stadia Player

Same here ... 

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Tubbs
Founder
Founder

Yeah me too, strange I was playing an hour ago

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Zissler
Stadia Player
Stadia Player

Hi all. 

I have bought premiere with controller and chromecast and cyberpunk2077.

When I start I just come to the splash screen the one when he holds the gun in yellow background it won't jump into the game menu. 

Anyone that can help? 

0 Kudos
ioritz_r2
Stadia Player
Stadia Player

Same here. I've been playing without any issue until today. Now it loads the first title screen where the connection check happens, goes black, back to the title screen and gets stuck.

Tested on a pc with chrome and on a one plus 6. Pc is connected through ethernet cable. Phone wifi or 4G. Neither works.

 

0 Kudos
V3ntilator
Stadia Player
Stadia Player

This have to be a server problem.

Bad luck for me as i got Stadia Premium kit only 1 hour ago, and most likely there were server problems on first try. I figured out the server problem, when Stadia in Chrome got same issue. Means there is no problem with CC Ultra. :winking_face:

0 Kudos
Zissler
Stadia Player
Stadia Player

Hi all. 

I have bought premiere with controller and chromecast and cyberpunk2077.

When I start I just come to the splash screen the one when he holds the gun in yellow background it won't jump into the game menu. 

Anyone that can help? 

2 Kudos
V3ntilator
Stadia Player
Stadia Player

I suddenly got exact problem in all games in Chrome on PC for the first time as i got on Chromecast Ultra.

Stadia servers could have some problems right now as no game works in Chrome either. Never happened before here.

2 Kudos
Zissler
Stadia Player
Stadia Player

Aha, maybee it's that is the problem and the solution if it is server problem linked to the game.

I tried another game but that one worked just fine strange. 

Thanks for reply. 

1 Kudo
Mindtraveler
Stadia Player
Stadia Player

The "free" game for Pro "Everspace" works perfectly. Just Cyberpunk won't work for me on any device.

Any support staff member checking this community posts? I am new to Stadia, don't know how to handle these situations.

1 Kudo
Zissler
Stadia Player
Stadia Player

I am in the same situation a newbee here as well so hope it works soon. 

1 Kudo
augon
Stadia Player
Stadia Player

I am experiencing the same problem. Other games play just fine.

1 Kudo
Zissler
Stadia Player
Stadia Player

Oki sounds good to hear, seems its game related so we hope it starts to work.

Very soon :face_savoring_food::thumbs_up:

0 Kudos
Alovelyman
Stadia Player
Stadia Player

Hi - I have been playing the game since launch on a several stadia platforms. The game worked last night, 10 pm PST, but as of this morning 10am PST, it does not work.  The game starts and hangs at the yellow screen with the title. 

- rebooting doesn't work

- changing computers doesn't work

- restarting the controller doesn't work

It appears as if the server is down My other games work and boots up fine. It's only CP2077 that has this issue

2 Kudos
V3ntilator
Stadia Player
Stadia Player

First things first:

- Internet: 520/520 Fiber line.
- Gigabit Router.
- Stadia works fine in Chrome on PC on same router.

- Chromecast Ultra is also factory resetted with Ethernet cable connected, so WIFI is not set up at the same time.
- I swapped LAN cable to a different one, but no difference.

- I get no sound lag, or any connection errors at all.
- Chromecast Ultra does not hang at all.

NOTE: Casting from YouTube works fine. (Yes, CC Ultra is 100% online, otherwise i couldn't even start any game)

Here is what happened first on 5.Ghz WIFI, and then i did factory reset with LAN cable connected. Same problem.
I tried same games at least 3 times to be sure. 100% same problem ever time.

- Cyberpunk 2077 loads and after awhile it just quits to menu.

- Borderlands 3. Loads all the way to menu. I select continue game, and then it have a endless loading and never gets in game.

- Destiny 2. Loads all the way to character select. when i select character, the screen goes black and after 5 seconds the game quitted to menu.

Chromecast with Stadia seem to run properly and fast, except that there is no way to get ingame.

Before i clicked post:

I just tried Stadia on Chrome in Windows 10 too, now i get exact same problem there. I never had any problem in Stadia earlier in Chrome, and didn't earlier today either.
Basically i now get same errror on both Chrome and CC Ultra.

Are there any server problems on Stadia right now, so no game can fully load right now?

 

0 Kudos
tigersoldier
Stadia Player
Stadia Player

Today after quitting the same I cannot resume my Sekiro progress anymore. It stucks at the loading screen with 100% progress after choosing Continue.

Any chance I can get my progress back? I'm in the progress on obtainig all skills on 4th play through. It would be painful to start a fresh new game.

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Bobby111
Stadia Player
Stadia Player

Cyberpunk 2077 doesn't start on Stadia. The title screen stays forever (I left it for 20 minutes).

No connectivity issues (just finished Watch dogs: legion), no error messages, all the other games load as usual. 

 

Anyone else with the same issue? 

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Thordelta
Founder
Founder

Depuis ce soir 15 / 12 / 2020 Cyberpunk ne démarre plus il reste sur la page de chargement jaune .

Y'a t-il un problème Stadia ou le problème est il de mon coté ? 

Quelqu'un rencontre t-il le même problème et si oui comment l'a t-il résolu ?

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Ridder
Stadia Player
Stadia Player

Hi. You moved my post into this threat, but it has nothing to do with this outage.

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