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Moncandre
Community Member

Unable to create an account

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Hi, last April I created my Stadia account, but I had some issues with google pay, as I couldn't find the way to sort them out withour deleting my Stadia account, I decided to delete it. It happened, everything, in April. When I deleted my account a message showed up telling me it could take a month to complete delete the account and be able to create a new account, well, it's June and I've tried a couple of times to create a new account, but a warning shows telling me they are deleting my account and it could take 24 hours... 

It does not take 24 hours, not even a month, seems to take a lifetime to get sorted out.

 

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Best Response
BinaryJay
Gold Stadia Guide
Gold Stadia Guide

I think you'll have to try getting in touch with Stadia support directly about this one as none of us here have any visibility into your Google account.

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BinaryJay
Gold Stadia Guide
Gold Stadia Guide

@Moncandre 

Go here.

https://support.google.com/stadia/answer/9579021?hl=en-CA&ref_topic=9634925

 

In the top right corner is a Contact Us link which gives you a few different options.

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6 Replies
BinaryJay
Gold Stadia Guide
Gold Stadia Guide

I think you'll have to try getting in touch with Stadia support directly about this one as none of us here have any visibility into your Google account.

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Moncandre
Community Member

@BinaryJay  I'd like to know how, since when I get into Stadia I just can click a link to "login with another account"

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BinaryJay
Gold Stadia Guide
Gold Stadia Guide

@Moncandre 

Go here.

https://support.google.com/stadia/answer/9579021?hl=en-CA&ref_topic=9634925

 

In the top right corner is a Contact Us link which gives you a few different options.

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Moncandre
Community Member

Thanks!

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jayjo
Community Member

Was this ever fixed. I have been in the same boat since January and would rather not have multiple accounts for all my services.

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Hiu45
Community Member

To me i create my account when i insert the user it said: there an error can u help me 

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