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Snowman
Founder
Founder
‎06-12-2021 10:08 AM

Ubisoft+ will not connect to Stadia

I have a current Ubisoft+ account and a Stadia Pro account, both under the same email address.My Stadia is saying it’s linked to Ubi+, but no games are showing, Google has asked me to unlink them, but have no option to. They have been really unhelpful during a couple of hours online chat and phone calls. 
If I follow the link through from the Stadia app, it’s asking me to pay again. Not doing that as I have a current subscription. 

I’ve been trying for over a week now, has anyone else had this problem?

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1 Reply
Deleted User
Not applicable
‎06-19-2021 06:14 AM

@Snowman Please try these steps:

  1. Go to the Ubisoft Account Management page and log in to your existing Ubisoft account.
  2. Navigate to the "Account Information" section of the Account Management page.
  3. Locate the "Linked Accounts" section where you will find Google Stadia listed.
  4. Click on the "Unlink" button within the Google Stadia tile.
  5. When it asks for confirmation to unlink your Google Stadia account, click the "Continue" button.
  6. It will ask you again if you're sure you'd like to unlink these accounts, if you're sure, click "Unlink" again

Next you need to link your accounts again:

  1. Visit this link where you'll be prompted to re-link the accounts
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