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Oldgamer72
Stadia Player
Stadia Player

Trine 4 saving fail

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Hi 

Im playing with Trine 4, seen yesterday I have an error said FAILED TO SAVE THE GAME.  THERE IS NOT ENOUGH AVAILABLE SPACE ON THE DRIVE.   EXIT THE GAME AND OBTAIN THE NECESSARY SPACE.

But I contact stadia and the game and both are saying to contact thenother one.. not much help from them.

I like the game but not able to save I can't play it anymore.

Hope can someone help me. :folded_hands:

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Best Response
ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

It looks like the developers, Frozen Byte are aware of this and are working on a fix as they recently replied to a Reddit post on the issue.

They did say to contact their team in their response: 

Sorry to hear! The Stadia team has made us aware and we'll take a look on our side first thing on Monday (very unfortunate timing with the weekend just starting, sorry about that!).

I don't really have any workarounds to suggest at this point, the game should not use a whole lot of space for the saves, and Stadia has more than enough space allotted for save games anyway.

It might be worthwhile to send a separate email to our own support team - you can find the email address at http://www.frozenbyte.com/contact/ . Please include details such as when you first bought/played the game, how you progressed, if you use multiple accounts or any sharing features etc...

In any case sorry for the trouble - fingers crossed we figure out the reason. Hopefully we'd get the saves back too even though I can't be sure about that, so let's see how it goes... If anyone else runs into this issue please report here or send us an email so we get a bit more data!

- Vivi
Oooh! I have a signature now! Huzzah!

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2 Replies
ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

It looks like the developers, Frozen Byte are aware of this and are working on a fix as they recently replied to a Reddit post on the issue.

They did say to contact their team in their response: 

Sorry to hear! The Stadia team has made us aware and we'll take a look on our side first thing on Monday (very unfortunate timing with the weekend just starting, sorry about that!).

I don't really have any workarounds to suggest at this point, the game should not use a whole lot of space for the saves, and Stadia has more than enough space allotted for save games anyway.

It might be worthwhile to send a separate email to our own support team - you can find the email address at http://www.frozenbyte.com/contact/ . Please include details such as when you first bought/played the game, how you progressed, if you use multiple accounts or any sharing features etc...

In any case sorry for the trouble - fingers crossed we figure out the reason. Hopefully we'd get the saves back too even though I can't be sure about that, so let's see how it goes... If anyone else runs into this issue please report here or send us an email so we get a bit more data!

- Vivi
Oooh! I have a signature now! Huzzah!
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ViviFFIX
Platinum Stadia Guide
Platinum Stadia Guide

@Oldgamer72 

Looks like the issue has been identified and a fix is being deployed currently :slightly_smiling_face:

https://www.reddit.com/r/Stadia/comments/mzxbjp/trine_4_problem_with_save_file_solved/ 

- Vivi
Oooh! I have a signature now! Huzzah!
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