Hi
Im playing with Trine 4, seen yesterday I have an error said FAILED TO SAVE THE GAME. THERE IS NOT ENOUGH AVAILABLE SPACE ON THE DRIVE. EXIT THE GAME AND OBTAIN THE NECESSARY SPACE.
But I contact stadia and the game and both are saying to contact thenother one.. not much help from them.
I like the game but not able to save I can't play it anymore.
Hope can someone help me. ![]()
It looks like the developers, Frozen Byte are aware of this and are working on a fix as they recently replied to a Reddit post on the issue.
They did say to contact their team in their response:
Sorry to hear! The Stadia team has made us aware and we'll take a look on our side first thing on Monday (very unfortunate timing with the weekend just starting, sorry about that!).
I don't really have any workarounds to suggest at this point, the game should not use a whole lot of space for the saves, and Stadia has more than enough space allotted for save games anyway.
It might be worthwhile to send a separate email to our own support team - you can find the email address at http://www.frozenbyte.com/contact/ . Please include details such as when you first bought/played the game, how you progressed, if you use multiple accounts or any sharing features etc...
In any case sorry for the trouble - fingers crossed we figure out the reason. Hopefully we'd get the saves back too even though I can't be sure about that, so let's see how it goes... If anyone else runs into this issue please report here or send us an email so we get a bit more data!
It looks like the developers, Frozen Byte are aware of this and are working on a fix as they recently replied to a Reddit post on the issue.
They did say to contact their team in their response:
Sorry to hear! The Stadia team has made us aware and we'll take a look on our side first thing on Monday (very unfortunate timing with the weekend just starting, sorry about that!).
I don't really have any workarounds to suggest at this point, the game should not use a whole lot of space for the saves, and Stadia has more than enough space allotted for save games anyway.
It might be worthwhile to send a separate email to our own support team - you can find the email address at http://www.frozenbyte.com/contact/ . Please include details such as when you first bought/played the game, how you progressed, if you use multiple accounts or any sharing features etc...
In any case sorry for the trouble - fingers crossed we figure out the reason. Hopefully we'd get the saves back too even though I can't be sure about that, so let's see how it goes... If anyone else runs into this issue please report here or send us an email so we get a bit more data!
Looks like the issue has been identified and a fix is being deployed currently ![]()
https://www.reddit.com/r/Stadia/comments/mzxbjp/trine_4_problem_with_save_file_solved/